Salon/spa Operations CAI:1-20 questions
with actual solutions 2025.
What ancient culture was believed to be the first to develop extensive beauty products?
- ANSWER: Egypt
Esthetics, as a separate profession in the U.S., did not evolve until the late: - ANSWER:
1970s.
Having an esthetician visit you at the office or home became the ultimate high-status
treat in the: - ANSWER: 1980s.
What term refers to the atmosphere of one's surroundings; the feeling of a place; its
aura? - ANSWER: ambiance.
The salon/spa exterior, decor, music and sounds, and air and ventilation are all
components of: - ANSWER: ambiance
Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance
component known as: - ANSWER: touchables.
Which of the following phrases describes the ambiance component of comforts? -
ANSWER: Offering up-to-date magazines.
Beverages, food, magazines and umbrella stands on the salon/spa are examples of: -
ANSWER: comforts
Treating your client like an important, valued individual is known as: - ANSWER:
personalized approach.
All of the following statements are ways to demonstrate being truly interested in your
client's well-being EXCEPT: - ANSWER: Ignore any client concerns or complaints.
with actual solutions 2025.
What ancient culture was believed to be the first to develop extensive beauty products?
- ANSWER: Egypt
Esthetics, as a separate profession in the U.S., did not evolve until the late: - ANSWER:
1970s.
Having an esthetician visit you at the office or home became the ultimate high-status
treat in the: - ANSWER: 1980s.
What term refers to the atmosphere of one's surroundings; the feeling of a place; its
aura? - ANSWER: ambiance.
The salon/spa exterior, decor, music and sounds, and air and ventilation are all
components of: - ANSWER: ambiance
Gowns, towels, linens and furniture fabrics are examples of a salon/spa ambiance
component known as: - ANSWER: touchables.
Which of the following phrases describes the ambiance component of comforts? -
ANSWER: Offering up-to-date magazines.
Beverages, food, magazines and umbrella stands on the salon/spa are examples of: -
ANSWER: comforts
Treating your client like an important, valued individual is known as: - ANSWER:
personalized approach.
All of the following statements are ways to demonstrate being truly interested in your
client's well-being EXCEPT: - ANSWER: Ignore any client concerns or complaints.
