UHC Events Basics Test NEWEST 2024 TEST BANK ACTUAL EXAM 2 VERSIONS
QUESTIONS AND CORRECT DETAILED ANSWERS(VERIFIED ANSWERS) |ALREADY
GRADED A+
Which of the following rules does not apply to agents staffing a UnitedHealthcare
MedicareStore? - CORRECT ANSWER Educational event rules
Which of the following activities conducted at a marketing/sales event is not compliant?
- CORRECT ANSWER The agent displayed materials for non-health related
products
Which of the following is a purpose of conducting event observation and oversight? -
CORRECT ANSWER To ensure consumers receive accurate and compliant
information from agents.
Agent Santana has developed a relationship with Dr. Westberry, a Primary Care
Physician contracted with several Medicare Advantage Plans. Dr. Westberry is asked to
attend a formal marketing/sales event conducted by Agent Santana. Which of Dr.
Westberry's actions is non-compliant? - CORRECT ANSWER Offers blood
pressure screenings as consumers wait for the event to begin
At an informal marketing/sales event, which of the following activities is not permitted? -
CORRECT ANSWER Approaching consumers as they pass by your
booth/kiosk/table
Which of the following is not required when conducting a marketing/sales event? -
CORRECT ANSWER Providing refreshments and giveaways
Paul is setting up a marketing/sales event at a community center where he is going to
discuss UnitedHealthcare Medicare Advantage plans. He has placed a
UnitedHealthcare logo pen ($3 value), Clarity Guide, and an Enrollment Guide at each
seat. What, if anything, has Paul done wrong? - CORRECT ANSWER Paul has
done nothing wrong. The giveaway is under the $15 nominal value and he is providing
approved marketing and plan-specific material.
Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria
generally provides a dinner meal from 5pm to 6pm. Can Janine conduct her
marketing/sales meeting in the cafeteria between 5pm and 6pm? - CORRECT
ANSWER No, she can conduct an event that ends no later than 5pm or wait until
after 6pm.
, Agent John Rogers is planning a formal marketing/sales event and has decided to place
an advertisement in the local paper. What disclaimers must John include in the
advertisement? - CORRECT ANSWER THIS IS NOT THE ANSWER:
For accommodation of persons with special needs at sales meetings, call 555-555-
1234, TTY 711. and "Attend with no obligation to enroll."
Which of the following individuals is permitted to present a short introductory
presentation of educational content at the beginning of an informal marketing/sales
event? - CORRECT ANSWER A licensed agent, a non-licensed plan
representative, a provider
Which of the following giveaways is not permitted at an educational event (assume
nominal retail value rule is met)? - CORRECT ANSWER Gift card to local movie
theater
Which of the following materials may be displayed, distributed, or provided to
consumers attending an educational event? - CORRECT ANSWER Agent business
cards and lead cards
Jessica just submitted a CANCEL Event Request Form to cancel an event she is
scheduled to conduct three weeks from today. The only advertising she has done is to
post a flyer at the event venue. Select the cancellation procedure she does not need to
follow. - CORRECT ANSWER Be at the venue at the time the event had been
scheduled to start and remain there for 30 minutes in case any consumer arrives.
To ensure an event is canceled in UnitedHealthcare's event reporting application by the
reporting deadline, what is the last recommended date for submitting a CANCEL Event
Request Form? - CORRECT ANSWER Submit the CANCEL Event Request Form
no later than 6 business days before the event
According to UnitedHealthcare policy, when must a marketing/sales event be reported
to UnitedHealthcare? - CORRECT ANSWER Prior to advertising and not less than
7 calendar days prior to the event
When selecting a venue for your educational or marketing/sales event, what feature is
not one you need to consider? - CORRECT ANSWER Conveniently located snack
and beverage vending machines
Louise wants to hold an event that helps consumers understand Medicare programs
and perhaps improve their health/wellness knowledge, but she is not interested in
completing enrollment applications at the event. She would like to staff a table at the
QUESTIONS AND CORRECT DETAILED ANSWERS(VERIFIED ANSWERS) |ALREADY
GRADED A+
Which of the following rules does not apply to agents staffing a UnitedHealthcare
MedicareStore? - CORRECT ANSWER Educational event rules
Which of the following activities conducted at a marketing/sales event is not compliant?
- CORRECT ANSWER The agent displayed materials for non-health related
products
Which of the following is a purpose of conducting event observation and oversight? -
CORRECT ANSWER To ensure consumers receive accurate and compliant
information from agents.
Agent Santana has developed a relationship with Dr. Westberry, a Primary Care
Physician contracted with several Medicare Advantage Plans. Dr. Westberry is asked to
attend a formal marketing/sales event conducted by Agent Santana. Which of Dr.
Westberry's actions is non-compliant? - CORRECT ANSWER Offers blood
pressure screenings as consumers wait for the event to begin
At an informal marketing/sales event, which of the following activities is not permitted? -
CORRECT ANSWER Approaching consumers as they pass by your
booth/kiosk/table
Which of the following is not required when conducting a marketing/sales event? -
CORRECT ANSWER Providing refreshments and giveaways
Paul is setting up a marketing/sales event at a community center where he is going to
discuss UnitedHealthcare Medicare Advantage plans. He has placed a
UnitedHealthcare logo pen ($3 value), Clarity Guide, and an Enrollment Guide at each
seat. What, if anything, has Paul done wrong? - CORRECT ANSWER Paul has
done nothing wrong. The giveaway is under the $15 nominal value and he is providing
approved marketing and plan-specific material.
Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria
generally provides a dinner meal from 5pm to 6pm. Can Janine conduct her
marketing/sales meeting in the cafeteria between 5pm and 6pm? - CORRECT
ANSWER No, she can conduct an event that ends no later than 5pm or wait until
after 6pm.
, Agent John Rogers is planning a formal marketing/sales event and has decided to place
an advertisement in the local paper. What disclaimers must John include in the
advertisement? - CORRECT ANSWER THIS IS NOT THE ANSWER:
For accommodation of persons with special needs at sales meetings, call 555-555-
1234, TTY 711. and "Attend with no obligation to enroll."
Which of the following individuals is permitted to present a short introductory
presentation of educational content at the beginning of an informal marketing/sales
event? - CORRECT ANSWER A licensed agent, a non-licensed plan
representative, a provider
Which of the following giveaways is not permitted at an educational event (assume
nominal retail value rule is met)? - CORRECT ANSWER Gift card to local movie
theater
Which of the following materials may be displayed, distributed, or provided to
consumers attending an educational event? - CORRECT ANSWER Agent business
cards and lead cards
Jessica just submitted a CANCEL Event Request Form to cancel an event she is
scheduled to conduct three weeks from today. The only advertising she has done is to
post a flyer at the event venue. Select the cancellation procedure she does not need to
follow. - CORRECT ANSWER Be at the venue at the time the event had been
scheduled to start and remain there for 30 minutes in case any consumer arrives.
To ensure an event is canceled in UnitedHealthcare's event reporting application by the
reporting deadline, what is the last recommended date for submitting a CANCEL Event
Request Form? - CORRECT ANSWER Submit the CANCEL Event Request Form
no later than 6 business days before the event
According to UnitedHealthcare policy, when must a marketing/sales event be reported
to UnitedHealthcare? - CORRECT ANSWER Prior to advertising and not less than
7 calendar days prior to the event
When selecting a venue for your educational or marketing/sales event, what feature is
not one you need to consider? - CORRECT ANSWER Conveniently located snack
and beverage vending machines
Louise wants to hold an event that helps consumers understand Medicare programs
and perhaps improve their health/wellness knowledge, but she is not interested in
completing enrollment applications at the event. She would like to staff a table at the
