@PROFDOCDIGITALLIBRARIES
TEST BANK FOR Operations Management Creating Value Along the Supply Chain
9th Edition Roberta S. Russell, Bernard W. Taylor
PR
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
O
The Operations Function
FD
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
O
e. All of the above
Difficulty: Easy
Answer: d
C
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
,@PROFDOCDIGITALLIBRARIES
d. The Internet
Difficulty: Easy
Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
c. Frederick Taylor
PR
O
FD
O
C
,@PROFDOCDIGITALLIBRARIES
d. Elton Mayo
Difficulty: Easy
Answer: c
3. Supply chain management emerged as
a. companies started to outsource production
b. the number of suppliers for each company grew
c. globalization expanded the reach of suppliers and customers
d. all of the above
Difficulty: Easy
Answer: d
PR
4. The quality revolution was brought to us by
a. Germany
b. Japan
c. China
O
d. Mexico
Difficulty: Easy
Answer: b
FD
Globalization
1.
O
Globalization has grown rapidly due to
a. World trade agreements
b. The Internet
c. Outsourcing
C
d. All of the above
Difficulty: Easy
Answer: d
2. Which of the following countries has the highest hourly wage rate?
a. Norway
b. U.S.
c. Germany
d. South Korea
Difficulty: Moderate
Answer: a
3. Companies go global to
a. take advantage of favorable costs
, @PROFDOCDIGITALLIBRARIES
b. gain access to international markets
c. build reliable sources of supply
d. all of the above
Difficulty: Easy
Answer: d
4. Which of the following countries has the highest trade in goods as a percent of GDP?
a. U.S.
b. Germany
c. Japan
d. China
Difficulty: moderate
Answer: b
PR
Productivity and Competitiveness
1. The most common measure of productivity is
a. Labor productivity
O
b. Multifactor productivity
c. Material productivity
d. Technological productivity
FD
Difficulty: Easy
Answer: a
2. Productivity is defined as
O
a. output over input
b. input over output
c. process yield
d. exports minus imports
C
Difficulty: Easy
Answer: a
Strategy and Operations
1. A company's is what they do better than anyone else.
a. primary task
b. core competence
c. order qualifier
d. positioning strategy
TEST BANK FOR Operations Management Creating Value Along the Supply Chain
9th Edition Roberta S. Russell, Bernard W. Taylor
PR
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
O
The Operations Function
FD
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
O
e. All of the above
Difficulty: Easy
Answer: d
C
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
,@PROFDOCDIGITALLIBRARIES
d. The Internet
Difficulty: Easy
Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
c. Frederick Taylor
PR
O
FD
O
C
,@PROFDOCDIGITALLIBRARIES
d. Elton Mayo
Difficulty: Easy
Answer: c
3. Supply chain management emerged as
a. companies started to outsource production
b. the number of suppliers for each company grew
c. globalization expanded the reach of suppliers and customers
d. all of the above
Difficulty: Easy
Answer: d
PR
4. The quality revolution was brought to us by
a. Germany
b. Japan
c. China
O
d. Mexico
Difficulty: Easy
Answer: b
FD
Globalization
1.
O
Globalization has grown rapidly due to
a. World trade agreements
b. The Internet
c. Outsourcing
C
d. All of the above
Difficulty: Easy
Answer: d
2. Which of the following countries has the highest hourly wage rate?
a. Norway
b. U.S.
c. Germany
d. South Korea
Difficulty: Moderate
Answer: a
3. Companies go global to
a. take advantage of favorable costs
, @PROFDOCDIGITALLIBRARIES
b. gain access to international markets
c. build reliable sources of supply
d. all of the above
Difficulty: Easy
Answer: d
4. Which of the following countries has the highest trade in goods as a percent of GDP?
a. U.S.
b. Germany
c. Japan
d. China
Difficulty: moderate
Answer: b
PR
Productivity and Competitiveness
1. The most common measure of productivity is
a. Labor productivity
O
b. Multifactor productivity
c. Material productivity
d. Technological productivity
FD
Difficulty: Easy
Answer: a
2. Productivity is defined as
O
a. output over input
b. input over output
c. process yield
d. exports minus imports
C
Difficulty: Easy
Answer: a
Strategy and Operations
1. A company's is what they do better than anyone else.
a. primary task
b. core competence
c. order qualifier
d. positioning strategy
