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WGU C483 Objective Assessment Review (Latest 2025/ 2026 Update) Principles of Management | Questions & Answers| Grade A| 100% Correct (Verified Solutions)

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WGU C483 Objective Assessment Review (Latest 2025/ 2026 Update) Principles of Management | Questions & Answers| Grade A| 100% Correct (Verified Solutions) QUESTION Process checklists and project audits are components of which management process? Answer: Quality Assurance QUESTION A company is trying to systematically improve processes by eliminating nonconformity of their products to product specifications. The company believes their continuous effort to reduce variation in their process outputs is key to their business success. Which quality process is the company utilizing? Answer: Six Sigma QUESTION Which concept entails all aspects of interaction a company has with its customers in both sales and service-related environments? Answer: Customer relationship management QUESTION Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a strategic triangle .What does Dr. Ohmae indicate that an organization can obtain by doing this? Answer: Sustained competitive advantage QUESTION What designates those who take hands-on responsibility for creating innovation such as new ideas, products, or methods within an organization? Answer: Intrapreneur QUESTION Why is innovation an important element of entrepreneurship? Answer: Creates unique and different products or services QUESTION Most successful entrepreneurs exhibit certain characteristics. Some entrepreneurs are open-minded, able to learn quickly, and skilled at conceptualizing. Which entrepreneurial personality trait is this? Answer: Creativity, self-reliance, and ability to adapt QUESTION Which personality characteristics are believed to contribute to an entrepreneur's success? Answer: Determination QUESTION Why would an entrepreneurial business choose to use its own resources versus seeking outside resources in financing a business venture? Answer: To maintain control QUESTION Which activity should management use to encourage intrapreneurship within an organization? Answer: Encourage employees to work on informal job assignments QUESTION Which type of control system is being implemented when management uses prices, profit centers, and exchange relationships as a control? Answer: Market control QUESTION What is the fourth step of the control process which ensures that operations are adjusted to achieve planned results? Answer: Taking corrective action QUESTION A corporation recently disbanded its flex time schedule for employees and now requires that all employees work 9:00 a.m. to 6:00 p.m. Monday through Friday. The employees banded together in opposition of the change. What were the employees of the corporation experiencing? Answer: Peer pressure QUESTION The manager of the human resources department at a corporation agreed to authorize one-hour lunch breaks for all employees of the organization as long as the production manager agreed to shorten the morning and afternoon breaks of all employees to 15 minutes. Which approach were the managers using to enlist cooperation for the change? Answer: Negotiation and reward QUESTION A corporation offers concrete incentives such as higher wages for cooperation with change. Which strategy is the corporation using to overcome resistance to change? Answer: Negotiation and reward QUESTION Why is consideration of intentions important in conflict situations?

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February 25, 2025
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WGUl C483l Objectivel Assessmentl Reviewl
(Latestl 2025/l 2026l Update)l Principlesl ofl
Managementl |l Questionsl &l Answers|l
Gradel A|l 100%l Correctl (Verifiedl
Solutions)

Q:l Processl checklistsl andl projectl auditsl arel componentsl ofl whichl managementl
process?


Answer:
Qualityl Assurance




Q:l Al companyl isl tryingl tol systematicallyl improvel processesl byl eliminatingl
nonconformityl ofl theirl productsl tol productl specifications.l Thel companyl believesl theirl
continuousl effortl tol reducel variationl inl theirl processl outputsl isl keyl tol theirl businessl
success.l Whichl qualityl processl isl thel companyl utilizing?


Answer:
Sixl Sigma




Q:l Whichl conceptl entailsl alll aspectsl ofl interactionl al companyl hasl withl itsl customersl
inl bothl salesl andl service-relatedl environments?


Answer:
Customerl relationshipl management

,Q:l Dr.l Ohmael indicatesl thatl customer,l corporation,l andl competitorsl shouldl bel
integratedl inl al strategicl trianglel .Whatl doesl Dr.l Ohmael indicatel thatl anl organizationl
canl obtainl byl doingl this?


Answer:
Sustainedl competitivel advantage




Q:l Whatl designatesl thosel whol takel hands-onl responsibilityl forl creatingl innovationl
suchl asl newl ideas,l products,l orl methodsl withinl anl organization?


Answer:
Intrapreneur




Q:l Whyl isl innovationl anl importantl elementl ofl entrepreneurship?

Answer:
Createsl uniquel andl differentl productsl orl services




Q:l Mostl successfull entrepreneursl exhibitl certainl characteristics.l Somel entrepreneursl arel
open-minded,l ablel tol learnl quickly,l andl skilledl atl conceptualizing.l Whichl entrepreneuriall
personalityl traitl isl this?


Answer:
Creativity,l self-reliance,l andl abilityl tol adapt




Q:l Whichl personalityl characteristicsl arel believedl tol contributel tol anl entrepreneur'sl
success?

,Answer:
Determination




Q:l Whyl wouldl anl entrepreneuriall businessl choosel tol usel itsl ownl resourcesl versusl
seekingl outsidel resourcesl inl financingl al businessl venture?


Answer:
Tol maintainl control




Q:l Whichl activityl shouldl managementl usel tol encouragel intrapreneurshipl withinl anl
organization?


Answer:
Encouragel employeesl tol workl onl informall jobl assignments




Q:l Whichl typel ofl controll systeml isl beingl implementedl whenl managementl usesl prices,l
profitl centers,l andl exchangel relationshipsl asl al control?


Answer:
Marketl control




Q:l Whatl isl thel fourthl stepl ofl thel controll processl whichl ensuresl thatl operationsl arel
adjustedl tol achievel plannedl results?


Answer:
Takingl correctivel action

, Q:l Al corporationl recentlyl disbandedl itsl flexl timel schedulel forl employeesl andl nowl
requiresl thatl alll employeesl workl 9:00l a.m.l tol 6:00l p.m.l Mondayl throughl Friday.l Thel
employeesl bandedl togetherl inl oppositionl ofl thel change.l Whatl werel thel employeesl ofl
thel corporationl experiencing?


Answer:
Peerl pressure




Q:l Thel managerl ofl thel humanl resourcesl departmentl atl al corporationl agreedl tol
authorizel one-hourl lunchl breaksl forl alll employeesl ofl thel organizationl asl longl asl thel
productionl managerl agreedl tol shortenl thel morningl andl afternoonl breaksl ofl alll
employeesl tol 15l minutes.l Whichl approachl werel thel managersl usingl tol enlistl
cooperationl forl thel change?


Answer:
Negotiationl andl reward




Q:l Al corporationl offersl concretel incentivesl suchl asl higherl wagesl forl cooperationl withl
change.l Whichl strategyl isl thel corporationl usingl tol overcomel resistancel tol change?


Answer:
Negotiationl andl reward




Q:l Whyl isl considerationl ofl intentionsl importantl inl conflictl situations?

Answer:
Peoplel respondl basedl onl theirl interpretationl ofl others'l intentions.




Q:l Whatl describesl dimensionsl ofl conflict-handlingl intentions?

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