Certified Veterinarian Assistant Exam
Review (all questions) 2024/2025 Exam
Questions and Detailed Answers | Get it
100% Correct Answers
Clients that rely entirely on your confident recommendations behave in such a
manner because... - 🧠ANSWER ✔✔they are unable or unwilling to make the
decision on their own.
When dealing with clients, which of the following should you NOT do? -
🧠ANSWER ✔✔treat every client the same
A good way to determine the best service for your clients is by: - 🧠ANSWER
✔✔better understanding them by asking questions and effectively listening to
their responses.
Fill in the blank regarding clients, "They don't care how much you _______, until
they know how much you care." - 🧠ANSWER ✔✔know
Because the doctor actually examines their pet, clients feel that interaction
influences them more than interaction with other staff members. - 🧠ANSWER
✔✔false
Page 1 of 8
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, What is a client's greatest single expectation with regard to staff? - 🧠ANSWER
✔✔keeping your word
Most clients say the yellow pages were their main source of referral. - 🧠ANSWER
✔✔false
A _______ reputation spreads quicker than a _______ one. - 🧠ANSWER ✔✔bad,
good
Why is the location of the veterinary hospital important? - 🧠ANSWER ✔✔saves
time and convenient
Employees working in the veterinary field see the exact same situation every
day. - 🧠ANSWER ✔✔false
When working in a veterinary hospital, 'adjusting to change' is important. Which
is an example of that? - 🧠ANSWER ✔✔A. New Drugs/Medications
B. Working with different veterinarians
Which of the following are some ways you can grow in your personal
knowledge? - 🧠ANSWER ✔✔A. Seminars.
B. Reading.
C. One-on-one training.
Page 2 of 8
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
Review (all questions) 2024/2025 Exam
Questions and Detailed Answers | Get it
100% Correct Answers
Clients that rely entirely on your confident recommendations behave in such a
manner because... - 🧠ANSWER ✔✔they are unable or unwilling to make the
decision on their own.
When dealing with clients, which of the following should you NOT do? -
🧠ANSWER ✔✔treat every client the same
A good way to determine the best service for your clients is by: - 🧠ANSWER
✔✔better understanding them by asking questions and effectively listening to
their responses.
Fill in the blank regarding clients, "They don't care how much you _______, until
they know how much you care." - 🧠ANSWER ✔✔know
Because the doctor actually examines their pet, clients feel that interaction
influences them more than interaction with other staff members. - 🧠ANSWER
✔✔false
Page 1 of 8
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
, What is a client's greatest single expectation with regard to staff? - 🧠ANSWER
✔✔keeping your word
Most clients say the yellow pages were their main source of referral. - 🧠ANSWER
✔✔false
A _______ reputation spreads quicker than a _______ one. - 🧠ANSWER ✔✔bad,
good
Why is the location of the veterinary hospital important? - 🧠ANSWER ✔✔saves
time and convenient
Employees working in the veterinary field see the exact same situation every
day. - 🧠ANSWER ✔✔false
When working in a veterinary hospital, 'adjusting to change' is important. Which
is an example of that? - 🧠ANSWER ✔✔A. New Drugs/Medications
B. Working with different veterinarians
Which of the following are some ways you can grow in your personal
knowledge? - 🧠ANSWER ✔✔A. Seminars.
B. Reading.
C. One-on-one training.
Page 2 of 8
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER:
619652435. TERMS OF USE. PRIVACY STATEMENT. ALL RIGHTS RESERVED
