THE Test Bank for M Information Systems 4th Edition Baltzan
PATHOPHYSIOLOGY 6TH EDITION BANASIK TEST BANK
Chapter 02
Decisions + Processes: Value Driven Business
True / False Questions
1. Analytics is the science of fact-based decision making.
True False
2. At the operational level employees are continuously evaluating company operations to hone
the firm's abilities to identify, adapt to, and leverage change.
True False
3. At the operational level employees are develop, control, and maintain core business activities
required to run the day-to-day operations.
True False
4. Operational decisions are considered structured decisions.
True False
2-1
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
,THE Test Bank for M Information Systems 4th Edition Baltzan
5. Asking how many employees are out sick is a type of operational question.
True False
6. Strategic decisions are highly structured decisions.
True False
7. One of the most important and challenging questions confronting managers today is how to
lay the foundation for tomorrow's success while competing to win in today's business
environment.
True False
8. The structure of a typical organization is similar to a pyramid, with different levels that
require one consistent type of information to assist with all managerial decision making.
True False
9. Operational decisions or semi-structured decisions arise in situations where established
processes offer potential solutions.
True False
10. Unstructured decisions occur in situations in which no procedures or rules exist to guide
decision makers towards the correct choice.
True False
True False
2-2
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
,THE Test Bank for M Information Systems 4th Edition Baltzan
11. At the strategic decision-making level employees develop, control, and maintain core
business activities.
True False
12. Key performance indicators can focus on external and internal measurements.
True False
13. The proportion of the market that a firm captures is called market share.
True False
14. Benchmarks are baseline values the system seeks to attain.
15. Effectiveness MIS metrics include throughput, transaction speed, and system availability.
True False
16. Measuring the amount of website traffic is the best way to determine an organization's
success.
True False
17. A project is a temporary activity a company undertakes to create a unique product, service,
or result.
True False
18. Metrics are temporary activities a company undertakes to create a unique product, service, or
result.
True False
2-3
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
, THE Test Bank for M Information Systems 4th Edition Baltzan
True False
19. Metrics are measurements that evaluate results to determine whether a project is meeting its
goals.
True False
20. Efficiency MIS metrics include throughput, speed, and availability.
True False
21. Effectiveness MIS metrics measure the impact MIS has on business processes and activities,
including customer satisfaction and customer conversion rates.
True False
22. Efficiency MIS metrics measure the impact MIS has on business processes and activities,
including customer satisfaction and customer conversion rates.
23. Best practices are the most successful solutions or problem-solving methods that have been
developed by a specific organization or industry.
True False
24. Return on investment indicates the earning power of a project.
True False
25. MIS support systems rely on models for computational and analytical routines that
mathematically express relationships among variables.
True False
True False
2-4
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
PATHOPHYSIOLOGY 6TH EDITION BANASIK TEST BANK
Chapter 02
Decisions + Processes: Value Driven Business
True / False Questions
1. Analytics is the science of fact-based decision making.
True False
2. At the operational level employees are continuously evaluating company operations to hone
the firm's abilities to identify, adapt to, and leverage change.
True False
3. At the operational level employees are develop, control, and maintain core business activities
required to run the day-to-day operations.
True False
4. Operational decisions are considered structured decisions.
True False
2-1
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
,THE Test Bank for M Information Systems 4th Edition Baltzan
5. Asking how many employees are out sick is a type of operational question.
True False
6. Strategic decisions are highly structured decisions.
True False
7. One of the most important and challenging questions confronting managers today is how to
lay the foundation for tomorrow's success while competing to win in today's business
environment.
True False
8. The structure of a typical organization is similar to a pyramid, with different levels that
require one consistent type of information to assist with all managerial decision making.
True False
9. Operational decisions or semi-structured decisions arise in situations where established
processes offer potential solutions.
True False
10. Unstructured decisions occur in situations in which no procedures or rules exist to guide
decision makers towards the correct choice.
True False
True False
2-2
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
,THE Test Bank for M Information Systems 4th Edition Baltzan
11. At the strategic decision-making level employees develop, control, and maintain core
business activities.
True False
12. Key performance indicators can focus on external and internal measurements.
True False
13. The proportion of the market that a firm captures is called market share.
True False
14. Benchmarks are baseline values the system seeks to attain.
15. Effectiveness MIS metrics include throughput, transaction speed, and system availability.
True False
16. Measuring the amount of website traffic is the best way to determine an organization's
success.
True False
17. A project is a temporary activity a company undertakes to create a unique product, service,
or result.
True False
18. Metrics are temporary activities a company undertakes to create a unique product, service, or
result.
True False
2-3
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
, THE Test Bank for M Information Systems 4th Edition Baltzan
True False
19. Metrics are measurements that evaluate results to determine whether a project is meeting its
goals.
True False
20. Efficiency MIS metrics include throughput, speed, and availability.
True False
21. Effectiveness MIS metrics measure the impact MIS has on business processes and activities,
including customer satisfaction and customer conversion rates.
True False
22. Efficiency MIS metrics measure the impact MIS has on business processes and activities,
including customer satisfaction and customer conversion rates.
23. Best practices are the most successful solutions or problem-solving methods that have been
developed by a specific organization or industry.
True False
24. Return on investment indicates the earning power of a project.
True False
25. MIS support systems rely on models for computational and analytical routines that
mathematically express relationships among variables.
True False
True False
2-4
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
