manner that seems ethical to them and instead act in
a manner that will protect them against anticipated
punishment
2. Which of the following statements best describes a To gain the goodwill of the
reason why organizations pursue corporate social re- community
sponsibility (CSR) goals and promote a work environ-
ment in which employees are encouraged to act ethi-
cally when making business decisions?
3. A clear, concise statement of an issue that needs to be problem statement
addressed is known as which of the following?
4. To extend to all people the same respect and consider- integrity
ation that you expect from them is considered which
of the following character traits?
5. Which of the following terms best describes a habit virtue
that inclines people to do what is acceptable?
6. An organization's mission statement highlights its key False
ethical issues and identifies the overarching values
and principles that are important to the organization
and its decision making.
7. In the business world, important decisions are too True
often left to the technical experts; general business
managers must assume greater responsibility for
these decisions.
8. A well-implemented ethics and compliance program less pressure on employ-
and a strong ethical culture can lead to: ees to misbehave
,9. Which of the following helps ensure that employees code of ethics
abide by the law, follow necessary regulations, and
behave in an ethical manner?
10. The term ethics describes standards or codes of be- True
havior expected of an individual by a group to which
the individual belongs.
11. Because an activity is defined as legal, the activity is False
also considered ethical
12. The greater reliance of information systems in all as- False
pects of life has decreased the risk that information
technology will be used unethically.
13. A code of ethics cannot gain company-wide accep- employee participation
tance unless it is fully endorsed by the organization's
leadership and developed with which of the following?
14. Increasingly, managers are including ethical conduct True
as part of an employee's performance appraisal.
15. A statement that highlights an organization's key eth- code of ethics
ical issues and identifies the overarching values and
principles that are important to the organization and
its decision making is known as which of the follow-
ing?
16. The board of directors of an organization is normally False
responsible for day-to-day management and opera-
tions of the organization.
17. True
, Ideally, the corporate ethics officer should be a well
respected, senior-level manager who reports directly
to the CEO.
18. Legal acts conform to what an individual believes to False
be the right thing to do.
19. Consistency means that shareholders, customers, True
suppliers, and the community know what they can
expect of an organization-that it will behave in the
future much as it has in the past.
20. During which step of the decision-making process Develop problem state-
should one be extremely careful not to make assump- ment
tions about the situation?
21. A discrepancy between employee's own values and an fosters poor performance
organization's action
22. In which step of the decision-making process should choose alternative
the decision makers consider laws, guidelines, poli-
cies, and principles that might apply to the decision?
23. Someone who stands to gain or lose, depending on stakeholder
how a situation is resolved is known as which of the
following
24. Setting corporate social responsibility (CSR) goals en- True
courages an organization to achieve higher moral and
ethical standards
25. What term is used to describe a habit of unacceptable Vice
behavior?
, 26. The goodwill that is created by which of the following CSR Activities
can make it easier for corporations to conduct their
business?
27. Multinational and global organizations must not pre- False
sent a consistent face to their shareholders, cus-
tomers, and suppliers but instead must operate with
a different value system in each country they do busi-
ness in
28. In the decision-making process of implementing the transition
decision, what plan must be defined to explain to
people how they will move from the old way of doing
things to the new way?
29. Which of the following positions provides an organiza- corporate ethics oflcer
tion with vision and leadership in the area of business
conduct?
30. In an environment where employees are encouraged unethically
to do "whatever it takes" to get the job done, employ-
ees may feel pressure to act in which of the following
ways?
31. The term morals refers to the personal principles True
upon which an individual bases his or her decisions
about what is right and what is wrong
32. Compliance means to be in conformance with a pro- False
fession's core body of knowledge
33. True