SIA DOOR SUPERVISOR TRAINING (MODULE 3) QUESTIONS AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS) ||ALREADY GRADED A+||NEWEST VERSION

SIA DOOR SUPERVISOR TRAINING (MODULE 3)
QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) ||ALREADY
GRADED A+||NEWEST VERSION
Quiz: When a situation escalates, what are the 3 levels that lead to violence...?

Ans: Frustration

Anger

Aggression



Quiz: What is the most important reason for employers to have a procedure

for reporting incidents of workplace violence...?

Ans: It helps in the process of identifying future risks faced by staff



Quiz: What is the main risk to operatives when restraining someone on the

ground...?

Ans: Being physically assaulted



Quiz: When using contact and cover , what would be the best position for the

cover to adopt...?


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, Ans: A safe distance away where they are not seen as intimidating



Quiz: When a person feels threatened , a recognized response is that their...?

Ans: Eyes open wider



Quiz: How can operatives recognize any potential risk to themselves when

dealing with a conflict situation...?

Ans: By conducting a dynamic risk assessment



Quiz: What describes a win-win situation...?

Ans: The customers save face and the security operatives are seen to be
professional



Quiz: What is best for de-escalating conflict...?

Ans: Reassure the person and try to reduce their anxiety



Quiz: Name a response that is most likely to de-escalate a potentially

aggressive situation...?


o
o
© 2025 TestTrackers
WhatsApp or call o Resources & Updates: [Testtrackers - Stuvia US]
o Your Success is Our Mission!
[+254707240657]
o For online exams and tutor expert, please whatsapp
me in the number given.