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5.0
United HealthCare Insurance Questions With
Detailed Verified Answers (100% Correct Answers)
/Already Graded A+
Q: When completing an enrollment application in LEAN, why is an
agent prohibited from entering his or her own email address in a field
available for the consumer's email address?
Ans: The consumer/member would not receive plan related
correspondence intended for him/her
Q: By agreeing to the Statement of Understanding, the consumer:
Ans: Acknowledges that they clearly understand they are enrolling in a
plan, combined with knowing the specific plan in which they are
enrolling
Q: John has Power of Attorney to act on behalf of his mother. What
does that mean when it comes to his mother enrolling in a Medicare
Advantage Plan?
Ans: John may complete the Enrollment Application and must be able to
provide documentation upon request by the Plan that indicates his
authority under state law to enroll his mother
Q: Aries is currently a member of a stand-alone PDP. Aries would like to
have additional medical coverage. A thorough needs analysis
,indicates a Medicare Advantage Plan would be a good fit, there are
plans available in his area, and he is in a valid election period. Which
option is available to Aries?
Ans: Aries can enroll into a Medicare Advantage plan with prescription drug
coverage, which will disenroll him from his PDP
Q: In what product should agents enroll consumers?
Ans: A product that is suitable for the consumer's needs, goals and financial
resources
Q: To avoid confusing or misleading a consumer, what type of
information must the agent provide when presenting a plan?
(Select 3)
Ans: Factual
Complete
Accurate
Q: Annual Election Period (AEP) is a time when. . .
Ans: Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan
Q: How should agent Erin respond when consumer Mrs. Rose notices
that the presented MA Plan has a Star Rating of 2 stars?
Examstudy - Stuvia US
, Ans: Erin should tell Mrs. Rose that the plan has received a "Below Average"
rating
Q: Which of the following is not considered unsolicited contact with a
Medicare eligible consumer according to CMS regulations and
UnitedHealthcare's rules, policies, and procedures?
Ans: Mailing a marketing brochure to the consumer via postal mail
Q: While using LEAN to complete an enrollment application with a
consumer, Agent Jeff learns the consumer does not have an email
address. What should Jeff do?
Ans: Leave the field requesting applicant
email address blank
Q: The __________ ensures that when consumers provide their verbal
agreement during the telephonic enrollment, they acknowledge and
understand they are actually enrolling, in which plan they are enrolling,
as well as the standard disclosures
Ans: Statement of Understanding
Q: A one-on-one marketing appointment, whether in-person or
telephonic, is always considered a marketing/sales event, but it is not
reported to UnitedHealthcare or CMS; instead the consumer must
Examstudy - Stuvia US
In today's fast-paced educational landscape, students need reliable resources to excel in their studies.
5.0
United HealthCare Insurance Questions With
Detailed Verified Answers (100% Correct Answers)
/Already Graded A+
Q: When completing an enrollment application in LEAN, why is an
agent prohibited from entering his or her own email address in a field
available for the consumer's email address?
Ans: The consumer/member would not receive plan related
correspondence intended for him/her
Q: By agreeing to the Statement of Understanding, the consumer:
Ans: Acknowledges that they clearly understand they are enrolling in a
plan, combined with knowing the specific plan in which they are
enrolling
Q: John has Power of Attorney to act on behalf of his mother. What
does that mean when it comes to his mother enrolling in a Medicare
Advantage Plan?
Ans: John may complete the Enrollment Application and must be able to
provide documentation upon request by the Plan that indicates his
authority under state law to enroll his mother
Q: Aries is currently a member of a stand-alone PDP. Aries would like to
have additional medical coverage. A thorough needs analysis
,indicates a Medicare Advantage Plan would be a good fit, there are
plans available in his area, and he is in a valid election period. Which
option is available to Aries?
Ans: Aries can enroll into a Medicare Advantage plan with prescription drug
coverage, which will disenroll him from his PDP
Q: In what product should agents enroll consumers?
Ans: A product that is suitable for the consumer's needs, goals and financial
resources
Q: To avoid confusing or misleading a consumer, what type of
information must the agent provide when presenting a plan?
(Select 3)
Ans: Factual
Complete
Accurate
Q: Annual Election Period (AEP) is a time when. . .
Ans: Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan
Q: How should agent Erin respond when consumer Mrs. Rose notices
that the presented MA Plan has a Star Rating of 2 stars?
Examstudy - Stuvia US
, Ans: Erin should tell Mrs. Rose that the plan has received a "Below Average"
rating
Q: Which of the following is not considered unsolicited contact with a
Medicare eligible consumer according to CMS regulations and
UnitedHealthcare's rules, policies, and procedures?
Ans: Mailing a marketing brochure to the consumer via postal mail
Q: While using LEAN to complete an enrollment application with a
consumer, Agent Jeff learns the consumer does not have an email
address. What should Jeff do?
Ans: Leave the field requesting applicant
email address blank
Q: The __________ ensures that when consumers provide their verbal
agreement during the telephonic enrollment, they acknowledge and
understand they are actually enrolling, in which plan they are enrolling,
as well as the standard disclosures
Ans: Statement of Understanding
Q: A one-on-one marketing appointment, whether in-person or
telephonic, is always considered a marketing/sales event, but it is not
reported to UnitedHealthcare or CMS; instead the consumer must
Examstudy - Stuvia US
