TEST BANK
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
,TABLE OF CONTENTS HJ HJ
1 Introduction to Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ HJ
2 Quality Management
HJ HJ HJ
3 Statistical Process Control
HJ HJ HJ HJ
S3 Operational Decision-Making Tools: Acceptance Sampling
HJ HJ HJ HJ HJ
4 Product Design
HJ HJ HJ
5 Service Design
HJ HJ HJ
6 Processes and Technology
HJ HJ HJ HJ
7 Capacity and Facilities Design
HJ HJ HJ HJ
S7 Operational Decision-Making Tools: Facility Location Models
HJ HJ HJ HJ HJ HJ HJ
8 Human Resources
HJ HJ HJ
S8 Operational Decision-Making Tools: Work Measurement
HJ HJ HJ HJ HJ HJ
9 Project Management
HJ HJ
10 Supply Chain Management Strategy and Design
HJ HJ HJ HJ HJ HJ HJ
11 Global Supply Chain Procurement and Distribution
HJ HJ HJ HJ HJ HJ HJ
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
HJ HJ HJ HJ HJ HJ HJ HJ
12 Forecasting
HJ HJ
13 Inventory Management
HJ HJ HJ
S13 Operational Decision-Making Tools: Simulation
HJ HJ HJ HJ HJ
14 Sales and Operations Planning
HJ HJ HJ HJ HJ
S14 Operational Decision-Making Tools: Linear Programming
HJ HJ HJ HJ HJ HJ
15 Resource Planning Systems
HJ HJ HJ HJ
16 Lean Production Systems
HJ HJ HJ HJ
17 Scheduling
HJ HJ
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
,Operations Management Creating Value Along the Supply Chain 11th EditionRober
HJ HJ HJ HJ HJ HJ HJ HJ HJ H
J
ta S. Russell, Bernard W. Taylor HJ HJ HJ HJ HJ
Concept Check Questions for Learning Objectives HJ HJ HJ HJ HJ
Chapter 1 – Introduction to Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ HJ HJ
The Operations Function
HJ HJ
1. The operations function interacts with
HJ HJ HJ HJ
a. Marketing
b. Suppliers
c. Human resources HJ
d. Finance
e. All of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
2. Operations is often described as HJ HJ HJ HJ
a. the creative core of an organization HJ HJ HJ HJ HJ
b. a transformation process HJ HJ
c. the source of firm profitability HJ HJ HJ HJ
d. all of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: b HJ
The Evolution of Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ
1. HJ helped to enable the Industrial Revolution. HJ HJ HJ HJ HJ
a. Linear programming HJ
b. Quality circles HJ
c. Interchangeable parts HJ
d. The Internet HJ
Difficulty: Easy HJ JH
Answer: c HJ
2. The Principles of Scientific Management were proposed by
HJ HJ HJ HJ HJ HJ HJ
a. Adam Smith HJ
b. Henry Ford HJ
c. Frederick Taylor HJ
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
, d. Elton Mayo HJ
Difficulty: Easy HJ JH
Answer: c HJ
3. Supply chain management emerged as
HJ HJ HJ HJ
a. companies started to outsource production HJ HJ HJ HJ
b. the number of suppliers for each company grew HJ HJ HJ HJ HJ HJ HJ
c. globalization expanded the reach of suppliers and customers HJ HJ HJ HJ HJ HJ HJ
d. all of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
4. The quality revolution was brought to us by
HJ HJ HJ HJ HJ HJ HJ
a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy HJ JH
Answer: b HJ
Globalization
1. Globalization has grown rapidly due to HJ HJ HJ HJ HJ
a. World trade agreements HJ HJ
b. The Internet HJ
c. Outsourcing
d. All of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
2. Which of the following countries has the highest hourly wage rate?
HJ HJ HJ HJ HJ HJ HJ HJ HJ HJ
a. Norway
b. U.S.
c. Germany
d. South Korea HJ
Difficulty: Moderate HJ JH
Answer: a HJ
3. Companies go global to HJ HJ HJ
a. take advantage of favorable costs HJ HJ HJ HJ
Operations Management Creating Value Along the Supply Chain HJ HJ HJ HJ HJ HJ HJ
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
,TABLE OF CONTENTS HJ HJ
1 Introduction to Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ HJ
2 Quality Management
HJ HJ HJ
3 Statistical Process Control
HJ HJ HJ HJ
S3 Operational Decision-Making Tools: Acceptance Sampling
HJ HJ HJ HJ HJ
4 Product Design
HJ HJ HJ
5 Service Design
HJ HJ HJ
6 Processes and Technology
HJ HJ HJ HJ
7 Capacity and Facilities Design
HJ HJ HJ HJ
S7 Operational Decision-Making Tools: Facility Location Models
HJ HJ HJ HJ HJ HJ HJ
8 Human Resources
HJ HJ HJ
S8 Operational Decision-Making Tools: Work Measurement
HJ HJ HJ HJ HJ HJ
9 Project Management
HJ HJ
10 Supply Chain Management Strategy and Design
HJ HJ HJ HJ HJ HJ HJ
11 Global Supply Chain Procurement and Distribution
HJ HJ HJ HJ HJ HJ HJ
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
HJ HJ HJ HJ HJ HJ HJ HJ
12 Forecasting
HJ HJ
13 Inventory Management
HJ HJ HJ
S13 Operational Decision-Making Tools: Simulation
HJ HJ HJ HJ HJ
14 Sales and Operations Planning
HJ HJ HJ HJ HJ
S14 Operational Decision-Making Tools: Linear Programming
HJ HJ HJ HJ HJ HJ
15 Resource Planning Systems
HJ HJ HJ HJ
16 Lean Production Systems
HJ HJ HJ HJ
17 Scheduling
HJ HJ
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
,Operations Management Creating Value Along the Supply Chain 11th EditionRober
HJ HJ HJ HJ HJ HJ HJ HJ HJ H
J
ta S. Russell, Bernard W. Taylor HJ HJ HJ HJ HJ
Concept Check Questions for Learning Objectives HJ HJ HJ HJ HJ
Chapter 1 – Introduction to Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ HJ HJ
The Operations Function
HJ HJ
1. The operations function interacts with
HJ HJ HJ HJ
a. Marketing
b. Suppliers
c. Human resources HJ
d. Finance
e. All of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
2. Operations is often described as HJ HJ HJ HJ
a. the creative core of an organization HJ HJ HJ HJ HJ
b. a transformation process HJ HJ
c. the source of firm profitability HJ HJ HJ HJ
d. all of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: b HJ
The Evolution of Operations and Supply Chain Management
HJ HJ HJ HJ HJ HJ HJ
1. HJ helped to enable the Industrial Revolution. HJ HJ HJ HJ HJ
a. Linear programming HJ
b. Quality circles HJ
c. Interchangeable parts HJ
d. The Internet HJ
Difficulty: Easy HJ JH
Answer: c HJ
2. The Principles of Scientific Management were proposed by
HJ HJ HJ HJ HJ HJ HJ
a. Adam Smith HJ
b. Henry Ford HJ
c. Frederick Taylor HJ
Operations Management Creating Value Along the Supply Chain
HJ HJ HJ HJ HJ HJ HJ
, d. Elton Mayo HJ
Difficulty: Easy HJ JH
Answer: c HJ
3. Supply chain management emerged as
HJ HJ HJ HJ
a. companies started to outsource production HJ HJ HJ HJ
b. the number of suppliers for each company grew HJ HJ HJ HJ HJ HJ HJ
c. globalization expanded the reach of suppliers and customers HJ HJ HJ HJ HJ HJ HJ
d. all of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
4. The quality revolution was brought to us by
HJ HJ HJ HJ HJ HJ HJ
a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy HJ JH
Answer: b HJ
Globalization
1. Globalization has grown rapidly due to HJ HJ HJ HJ HJ
a. World trade agreements HJ HJ
b. The Internet HJ
c. Outsourcing
d. All of the above HJ HJ HJ
Difficulty: Easy HJ JH
Answer: d HJ
2. Which of the following countries has the highest hourly wage rate?
HJ HJ HJ HJ HJ HJ HJ HJ HJ HJ
a. Norway
b. U.S.
c. Germany
d. South Korea HJ
Difficulty: Moderate HJ JH
Answer: a HJ
3. Companies go global to HJ HJ HJ
a. take advantage of favorable costs HJ HJ HJ HJ
Operations Management Creating Value Along the Supply Chain HJ HJ HJ HJ HJ HJ HJ
