MGT 303 Final Exam Reviewer 2025/2026
All of the following are organizational approaches to reducing stress EXCEPT
___________. - CORRECT ANSWER-social support networks
A change approach which closely mirrors the scientific approach would be ________. -
CORRECT ANSWER-Action research
A stressor associated with time urgency is also known as a ________. - CORRECT
ANSWER-Challenge stressor
Which type of resistance to change is easiest for management to address? - CORRECT
ANSWER-Overt and deferred
All of the following are prevalent ECT categories within organizations EXCEPT ______.
- CORRECT ANSWER-Patterns
Kotter listed a number of mistakes that managers make during the change process
including: - CORRECT ANSWER-claiming victory too soon
According to the text, the recession that began the financial struggle in Greece
represents what force for change? - CORRECT ANSWER-Economic Shock
An extended voluntary leave is also known as a _____________. - CORRECT
ANSWER-sabbatical
A state of allostasis refers to ________. - CORRECT ANSWER-shifting demands and
resources
According to the text, how much money did a wellness program save Johnson and
Johnson over 10 years? - CORRECT ANSWER-250 Million
What do ECTs of independence rely on? - CORRECT ANSWER-Moral Ideas
A positive culture does which of the following? - CORRECT ANSWER-Recognizes
outside context
, In order to help sustain culture, which of the following is particularly important? -
CORRECT ANSWER-Socialization methods
What is the ultimate goal of the selection process? - CORRECT ANSWER-To identify
and hire individuals who will perform successfully.
In a negotiation, which emotion might get a negotiator's counterpart to concede more? -
CORRECT ANSWER-Disappointment
What personality trait appears to be associated with positive negotiation outcomes? -
CORRECT ANSWER-Self-efficacy
In which stage of the conflict process to personal variables factor in? - CORRECT
ANSWER-Stage I
Which one of the following focuses on reasoning and persuasion in a negotiation? -
CORRECT ANSWER-Mediator
All of the following are characteristics of a servant leader EXCEPT _______________. -
CORRECT ANSWER-Setting reasonable goals
Regina had just finished a situational leadership training course and was anxious to put
her new knowledge to work as a manager. One of Regina's employees wanted to do a
good job, but just didn't have the skills needed yet. What leadership approach would
you recommend for Regina? - CORRECT ANSWER-High task orientation
One of the dimensions discussed in the Fiedler Contingency Model is ___________. -
CORRECT ANSWER-Task structure
Lateral communication __________________. - CORRECT ANSWER-Saves time
The communication process model includes all of the following EXCEPT
________________. - CORRECT ANSWER-Language
One problem with oral communication is _____________. - CORRECT ANSWER-
Distortion
Which one of the following would we be examining when determining the type of
processing an audience is using if the audience is well-informed? - CORRECT
ANSWER-Prior Knowledge
What is true about a grapevine? - CORRECT ANSWER-It helps identify influencers
Helen is trying to decide whether she should simply have one of her assistant managers
do a project or whether the project would be better suited to a team. Which one of the
All of the following are organizational approaches to reducing stress EXCEPT
___________. - CORRECT ANSWER-social support networks
A change approach which closely mirrors the scientific approach would be ________. -
CORRECT ANSWER-Action research
A stressor associated with time urgency is also known as a ________. - CORRECT
ANSWER-Challenge stressor
Which type of resistance to change is easiest for management to address? - CORRECT
ANSWER-Overt and deferred
All of the following are prevalent ECT categories within organizations EXCEPT ______.
- CORRECT ANSWER-Patterns
Kotter listed a number of mistakes that managers make during the change process
including: - CORRECT ANSWER-claiming victory too soon
According to the text, the recession that began the financial struggle in Greece
represents what force for change? - CORRECT ANSWER-Economic Shock
An extended voluntary leave is also known as a _____________. - CORRECT
ANSWER-sabbatical
A state of allostasis refers to ________. - CORRECT ANSWER-shifting demands and
resources
According to the text, how much money did a wellness program save Johnson and
Johnson over 10 years? - CORRECT ANSWER-250 Million
What do ECTs of independence rely on? - CORRECT ANSWER-Moral Ideas
A positive culture does which of the following? - CORRECT ANSWER-Recognizes
outside context
, In order to help sustain culture, which of the following is particularly important? -
CORRECT ANSWER-Socialization methods
What is the ultimate goal of the selection process? - CORRECT ANSWER-To identify
and hire individuals who will perform successfully.
In a negotiation, which emotion might get a negotiator's counterpart to concede more? -
CORRECT ANSWER-Disappointment
What personality trait appears to be associated with positive negotiation outcomes? -
CORRECT ANSWER-Self-efficacy
In which stage of the conflict process to personal variables factor in? - CORRECT
ANSWER-Stage I
Which one of the following focuses on reasoning and persuasion in a negotiation? -
CORRECT ANSWER-Mediator
All of the following are characteristics of a servant leader EXCEPT _______________. -
CORRECT ANSWER-Setting reasonable goals
Regina had just finished a situational leadership training course and was anxious to put
her new knowledge to work as a manager. One of Regina's employees wanted to do a
good job, but just didn't have the skills needed yet. What leadership approach would
you recommend for Regina? - CORRECT ANSWER-High task orientation
One of the dimensions discussed in the Fiedler Contingency Model is ___________. -
CORRECT ANSWER-Task structure
Lateral communication __________________. - CORRECT ANSWER-Saves time
The communication process model includes all of the following EXCEPT
________________. - CORRECT ANSWER-Language
One problem with oral communication is _____________. - CORRECT ANSWER-
Distortion
Which one of the following would we be examining when determining the type of
processing an audience is using if the audience is well-informed? - CORRECT
ANSWER-Prior Knowledge
What is true about a grapevine? - CORRECT ANSWER-It helps identify influencers
Helen is trying to decide whether she should simply have one of her assistant managers
do a project or whether the project would be better suited to a team. Which one of the
