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Sample Questions with Approved Answers| i.- i.- i.- i.- i.-
Graded A. i.- i.-
According to Deming's 14 points of quality, which of the following has
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to be eliminated, as they are contrary to the idea of continuous
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improvement?
A. Strategic alliances
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B. Just-in-time operations
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C. Numerical quotas
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D. Value chains
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E. Retraining programs
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An effective strategy for enabling a firm to be responsive and
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competitive is to focus on fundamental strengths and expertise, and
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developing
leadership in and organizing around its _____.
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A. product offerings
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B. core capabilities
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C. customer service
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D. managerial talents
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E. employee skills
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,A(n) _____ is a formal relationship created among independent
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organizations with the purpose of joint pursuit of mutual goals. i.- i.- i.- i.- i.- i.- i.- i.- i.-
A. strategic alliance
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B. subordinate partnership
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C. network organization
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D. cluster organization
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E. organizational alliance
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Why is understanding an organization's environment important?
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A. By understanding its environment, an organization can increase its
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complexity and dynamism. i.- i.-
B. With this understanding, organizations and individuals are able to
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understand past decisions and actions. i.- i.- i.- i.-
C. Today's customers support only firms that care about the
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environment.
D. An organization's environment is the only place to find solutions to
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an organization's problems.
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E. Without this understanding, organizations tend to miss opportunities
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or make poor decisions.
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Which of the following is a controllable environmental factor that can
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affect an organization?
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A. Government interference
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B. Contamination of raw material sources
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, C. Cost leadership strategy
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D. Economic recession
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E. Demographic changes in the labor force
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Complexity and dynamism in the environment result in:
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A. organizational dynamism.
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B. environmental uncertainty.
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C. conflicting competitive intelligence.
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D. strategic maneuvering.
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E. low levels of opportunity.
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Which of the following refers to the immediate environment
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surrounding a firm, including suppliers, customers, rivals, and new
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entrants?
A. Relational environment
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B. Business situation
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C. Macroenvironment
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D. Competitive environment
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E. Business atmosphere
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The internal environment includes:
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A. competitors and the economy.
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