WGU C483 OA: Principles of Management Exam Questions with Verified Answers | Latest 2025/2026- Graded A.

WGU C483: Principles of Management Exam
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Questions with Verified Answers | Graded A. i.- i.- i.- i.- i.- i.- i.-




According to McClelland's needs theory, the need for _____ involves a
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strong desire to be liked by other people.
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socialized power i.-




achievement
personalized power i.-




affiliation
association i.-i.- i.- affiliation


Following Herzberg's model, Hackman and Oldham proposed a more
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complete model of _____.
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empowerment
expectancy
reinforcement
job design
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self-actualization i.-i.- i.- job design
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Herzberg's two-factor theory highlights the distinction between:
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,positive and negative reinforcement.
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valence and instrumentality.
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intrinsic and extrinsic rewards.
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job enlargement and job enrichment.
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socialized power and personalized power.
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rewards.


According to the expectancy theory, _____ is the link between
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performance and outcome. i.- i.-




expectancy
reinforcement
equity
instrumentality
relatedness i.-i.- i.- instrumentality


Alderfer's ERG theory postulates that people have three basic sets of
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needs: _____, relatedness, and growth, which can operate
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simultaneously.
ego
effectiveness
expectancy
effort

,existence i.-i.- i.- existence


Which of the following best describes motivation?
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Forces that energize, direct, and sustain a person's efforts
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A consequence of a person's performance
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Withdrawing or failing to provide a reinforcing consequence i.- i.- i.- i.- i.- i.- i.-




The perceived likelihood that performance will be followed by a
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particular outcome i.-




A person's work efforts that lead to some level of performance
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Forces that energize, direct, and sustain a person's efforts
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A value chain is the sequence of activities that begins with raw
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materials.
What result does a value chain end with?
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Choose 1 answer i.- i.-




i.- Supply and demand i.- i.-




Operations and logistics i.- i.-




Outsourcing or insourcing i.- i.-




Delivery of products or services i.- i.- i.- i.- i.-i.- Delivery of products or services
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What happens when an effective value chain is created?
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, Choose 1 answer i.- i.-




Profit margins are increased.
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A mission statement is developed.
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Customized products are standardized. i.- i.- i.-




Total quality management is not required.
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increased.


Industry and market analysis, competitor analysis, and social analysis
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are examples of which step in the strategic planning process?
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Analysis of mission, vision, and goals
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Analysis of management implementationi.- i.- i.-




Analysis of external opportunities and threats
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Analysis of internal strengths and weaknesses
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opportunities and threats i.- i.-




Skilled management, positive cash flow, and well-known brands are
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examples of which component of the SWOT analysis?
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Threats
Strengths
Weaknesses
Opportunities i.-i.- i.- Strengths