f f f f f f f f f f
Chapterf02f-fIndividualfBehavior,fPersonality,fandfValues
Chapter 02 In f f
dividual Behavior, Personality, and Values
f f f f
Truef/fFalsefQuestions
1. AccordingftofthefMARSfmodelfoffindividualfbehaviorfandfperformance,femployeefper
formancefwillfremainfhighfevenfiffonefofftheffourffactors—
motivation,fability,frolefperceptions,fandfsituationalffactors—isflowfinfafgivenfsituation.
FALSE
AllffourffactorsfinfthefMARSfmodelfarefcriticalfinfluencesfonfanfindividual'sfvoluntaryfbehaviorfa
ndfperformance;fiffanyfonefoffthemfisflowfinfafgivenfsituation,fthefemployeefwouldfperformftheftas
kfpoorly.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fMARSfModelfoffIndividualfBehaviorfandfPerformance
2. ThefMARSfmodelfidentifiesftheffourfmainffactorsfthatfinfluencefindividualfbehavior—
fmotivation,fability,frolefperceptions, fandfsituationalffactors.
TRUE
ThefMARSfmodelfidentifiesftheffourfmainffactorsfthatfinfluencefindividualfbehavior—
fmotivation,fability,frolefperceptions, fandfsituationalffactors.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fMARSfModelfoffIndividualfBehaviorfandfPerformance
2-1
Copyrightf©f2016fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoff McGraw-HillfEducation.
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Chapterf02f-fIndividualfBehavior,fPersonality,fandfValues
3. Motivationfisfanfexternalfforcefonfafpersonfthatfcausesfhimforfherftofengagefinfspecificfbeh
aviors.
FALSE
Motivationfrepresentsfthefforcesfwithinfafpersonfthatfaffectfhisforfherfdirection,fintensity,fandfpersisten
cefoffvoluntaryfbehavior.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fEmployeefMotivation
4. Intensityfrefersftoftheffactfthatfmotivationfisfgoal-directed,fnotfrandom.
FALSE
Directionfrefersftofthefpathfalongfwhichfpeoplefengageftheirfeffort.fPeoplefhavefchoicesfaboutfwhe
reftheyfputftheirfeffort;ftheyfhavefafsensefoffwhatftheyfareftryingftofachievefandfatfwhatflevelfoffqua
lity,fquantity,fandfsofforth.fInfotherfwords,fdirectionfrefersftoftheffactfthatfmotivationfisfgoal-
directed,fnotfrandom.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fEmployeefMotivation
5. Persistencefisfthefamountfoffeffortfallocatedftofafgoal.
FALSE
Intensityfisfthefamountfoffeffortfallocatedftofafgoal.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fEmployeefMotivation
2-2
Copyrightf©f2016fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoff McGraw-HillfEducation.
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f f f f f f f f f f
Chapterf02f-fIndividualfBehavior,fPersonality,fandfValues
6. Aptitudesfarefthefnaturalftalentsfthatfhelpfemployeesflearnfspecificftasksfmorefquicklyfandfper
formfthemfbetterfthanfotherfpeople.
TRUE
Aptitudesfarefthefnaturalftalentsfthatfhelpfemployeesflearnfspecificftasksfmorefquicklyfandfperfor
mfthemfbetter.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fAbility
7. Learnedfcapabilitiesftendftofwanefoverftimefwhenfnotfinfuse.
TRUE
Learnedfcapabilitiesfarefthefskillsfandfknowledgefthatfonefcurrentlyfpossesses.fThesefcapabilities
fincludefthefphysical fandfmentalfskills fandfknowledgefonefhasfacquired.fLearnedfcapabilitiesftend
ftofwanefoverftimefwhenfnotfinfuse.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fAbility
8. Aptitudesfandflearnedfcapabilitiesfarefthefmainfelementsfoffcompetencies.
TRUE
Aptitudesfandflearnedfcapabilitiesf(skillsfandfknowledge)farefthefmainfelementsfoffafbroaderfconc
eptfcalledfcompetencies,fwhichfarefcharacteristicsfoffafpersonfthatfresultfinfsuperiorfperformance.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fAbility
2-3
Copyrightf©f2016fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoff McGraw-HillfEducation.
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, DOWNLOAD THE Test Bank for M Organizational Behavior 3rd Edition McShane
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Chapterf02f-fIndividualfBehavior,fPersonality,fandfValues
9. Afgoodfmatchfbetweenfanfemployee'sfabilitiesfandfhisforfherfjobfrequirementsftendsftofincr
easefemployeefperformancefandfwell-being.
TRUE
Thefchallengefisftofmatchfafperson'sfabilitiesfwithfthefjob'sfrequirementsfbecausefafgoodfmatchfte
ndsftofincreasefemployeefperformancefandfwell-being.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fUnderstand
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f2fMedium
Topic:fAbility
10. Rolefperceptionsfreferftofhowfclearlyfpeoplefunderstandfthefjobfdutiesfassignedftofthem.
TRUE
Rolefperceptionsfreferftofhowfclearlyfpeoplefunderstandfthefjobfdutiesf(roles)fassignedftoforfexpectedfo
ffthem.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fRemember
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f1fEasy
Topic:fRolefPerceptions
11. Rolefperceptionsfarefimportantfbecauseftheyfrepresentfhowfgoodfemployeesffeelfaboutfthe
irfjobfandfincreasefmotivation.
FALSE
Rolefperceptionsfarefimportantfbecauseftheyfrepresentfhowfwellfemployeesfknowfwhereftofdirectft
heirfeffort.
AACSB:fAnalytic
Accessibility:fKeyboardfNavigationf Bloom
s:fUnderstand
LearningfObjective:f02-
01fDescribeftheffourffactorsfthatfdirectlyfinfluencefindividualfbehaviorfandfperformance.f LevelfoffDifficulty:f2fMedium
Topic:fRolefPerceptions
2-4
Copyrightf©f2016fMcGraw-
HillfEducation.fAllfrightsfreserved.fNofreproductionforfdistributionfwithoutfthefpriorfwrittenfconsentfoff McGraw-HillfEducation.
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