d d d d
1.dAdnursedbelievesdthatdthednurse-
patientdrelationshipdisdadpartnershipdanddthatdbothdaredequaldparticipants.dWhichdtermdshoulddthednursedus
edtoddescribedthisdbelief?
a. Criticaldthinking
b. Authentic
c. Mutuality
d. Attend
ANS:dC
Effectivedinterpersonaldcommunicationdrequiresdadsensedofdmutuality,dadbeliefdthatdthednurse-
dpatientdrelationshipdisdadpartnershipdanddthatdbothdaredequaldparticipants.dCriticaldthinkingdi
ndnursing,dbaseddondestablisheddstandardsdofdnursingdcaredanddethicaldstandards,dpromotesd
effectivedcommunicationdanddusesdstandardsdsuchdasdhumility,dself-
confidence,dindependentdattitude,danddfairness.dTodbedauthenticd(one’sdself)danddtodrespond
dappropriatelydtodthedotherdpersondaredimportantdfordinterpersonaldrelationshipsdbutddodnotd
meandmutuality.dAttendingdisdgivingdalldofdyourdattentiondtodthedpatient.
2.dAdnursedwantsdtodpresentdinformationdaboutdfludimmunizationsdtodthedolderdadultsdindthedcommunity.dW
hichdtypedofdcommunicationdshoulddthednurseduse?
a. Public
b. Smalldgroup
c. Interpersonal
d. Intrapersonal
ANS:dA
Publicdcommunicationdisdinteractiondwithdandaudience.dNursesdhavedopportunitiesdtodspeakdwit
hdgroupsdofdconsumersdaboutdhealth-
relateddtopics,dpresentdscholarlydworkdtodcolleaguesdatdconferences,dordleaddclassroomddisc
ussionsdwithdpeersdordstudents.dWhendnursesdworkdondcommitteesdordparticipatedindpatientd
caredconferences,dtheydusedadsmalldgroupdcommunicationdprocess.dInterpersonaldcommuni
cationdisdone-on-
onedinteractiondbetweendadnursedanddanotherdpersondthatdoftendoccursdfacedtodface.dIntraper
sonaldcommunicationdisdadpowerfuldformdofdcommunicationdthatdyoudusedasdadprofessionald
nurse.dThisdleveldofdcommunicationdisdalsodcalleddself-dtalk.
3.dAdnursedisdusingdtherapeuticdcommunicationdwithdadpatient.dWhichdtechniquedwilldthednursedusedtodensu
redeffectivedcommunication?
Interpersonaldcommunicationdtodchangednegativedself-talkdtodpositive
a. self-talk
b. Smalldgroupdcommunicationdtodpresentdinformationdtodandaudience
c. Electronicdcommunicationdtodassessdadpatientdindanotherdcity
d. Intrapersonaldcommunicationdtodbuilddstrongdteams
24
,ANS:dC
25
, A&EdIdComprehensivedTestbank
Electronicdcommunicationdisdthedusedofdtechnologydtodcreatedongoingdrelationshipsdwith
dpatientsdanddtheirdhealthdcaredteam.dIntrapersonaldcommunicationdisdself-
talk.dInterpersonaldcommunicationdisdone-on-
onedinteractiondbetweendadnursedanddanotherdpersondthatdoftendoccursdfacedtodface.dP
ublicdcommunicationdisduseddtodpresentdinformationdtodandaudience.dSmalldgroupdco
mmunicationdisdinteractiondthatdoccursdwhendadsmalldnumberdofdpersonsdmeet.dWhe
ndnursesdworkdondcommitteesdordparticipatedindpatientdcaredconferences,dtheydusedads
malldgroupdcommunicationdprocess.
4.dAdnursedisdstandingdbesidedthedpatient’sdbed.
Nurse:dHowdaredyouddoing?
Patient:dIddon’tdfeeldgood.
Whichdelementdwilldthednursedidentifydasdfeedback?
a. Nurse
b. Patient
c. Howdaredyouddoing?
d. Iddon’tdfeeldgood.
ANS:dD
“Iddon’tdfeeldgood”disdthedfeedbackdbecausedthedfeedbackdisdthedmessagedthedreceiverdretur
ns.dThedsenderdisdthedpersondwhodencodesdandddeliversdthedmessage,danddthedreceiverdi
sdthedpersondwhodreceivesdandddecodesdthedmessage.dThednursedisdthedsender.dThedpati
entdisdthedreceiver.d“Howdaredyouddoing?”disdthedmessage.
5. Adnursedisdsittingdatdthedpatient’sdbedsidedtakingdadnursingdhistory.dWhichdzonedofdpersonaldspacedisd
thednursedusing?
a. Socio-consultative
b. Personal
c. Intimate
d. Public
ANS:dB
Personaldspacedisd18dinchesdtod4dfeetdanddinvolvesdthingsdsuchdasdsittingdatdadpatient’sdbedside,d
takingdadpatient’sdnursingdhistory,dordteachingdandindividualdpatient.
Intimatedspacedisd0dtod18dinchesdanddinvolvesdthingsdsuchdasdperformingdadphysicaldas
sessment,dbathing,dgrooming,ddressing,dfeeding,danddtoiletingdadpatient.dThedsocio-
dconsultativedzonedisd9dtod12dfeetdanddinvolvesdthingsdsuchdasdgivingddirectionsdtodvisit
orsdindthedhallwaydanddgivingdverbaldreportdtodadgroupdofdnurses.dThedpublicdzonedisd1
2dfeetdanddgreaterdanddinvolvesdthingsdsuchdasdspeakingdatdadcommunitydforum,dtestify
ingdatdadlegislativedhearing,dordlecturing.
6. Adsmilingdpatientdangrilydstates,d“Idwilldnotdcoughdandddeepdbreathe.”dHowdwilldthednursed
interpretdthisdfinding?
a. Thedpatient’sddenotativedmeaningdisdwrong. 26
b. Thedpatient’sdpersonaldspacedwasdviolated.