Questions & Answers
The most critical course of action in restoration during is to _______ an begin __________ as soon as
possible - ANSWER:respond quickly & mitigation
All restorers should follow the standard of care for the water restoration profession developed by the
restoration industry entitled the IICRC ____. - ANSWER:s500
to help protect technicians from the many hazards associated with contaminated water losses restorers
need to have ready access to several items. these items protect for all _________________ to the body. -
ANSWER:potential exposures
respiratory protection regulations state that the employer must provide - ANSWER:1. medical
evaluations
2. fit testing
3. training
the contract clearly states the agreement between the building owner and the restoration contractor.
the form specifies who is responsible for payment and should be signed _________ work begins -
ANSWER:before
the technicians first responsibility when arriving at a water damage site is to identify communicate and
eliminate _________ if reasonably possible - ANSWER:safety hazards
federal regulations apply to handling or disturbing of ____ based paint and asbestos - ANSWER:lead
After safety concerns have been addressed and the initial water source has been stopped, the restorer
must complete an evaluation of the water's migration through the structure. During this process, the
restorer inspects all ___________ ________ areas. - ANSWER:potentially affected
the ultimate goal is to find the edge of water migration which moves in a three dimensional path
throughout the structure. this is accomplished across carpeted surfaces using a _____ and across most
hard surfaces using a _____ (non-penetrating) moisture meter. - ANSWER:moisture sensor , non-invasive
water from a clean source with no substantial risk of causing sickness or discomfort is said to be -
ANSWER:category 1
water that has significant degree of chemical biological and or physical contamination and potential to
cause sickness or discomfort is ___________ - ANSWER:category 2
cleaning procedures must be employed before the drying of a category 2 water loss can continue. at a
minimum affected __________ must be removed and disposed of and carpet must be throughly cleaned
using a hot water extraction method. - ANSWER:carpet underlay
, When water intrusion results from a grossly unsanitary source or carries __________ (disease causing)
agents, it is said to be Category 3. - ANSWER:pathogenic
worker and occupant ______ and safety are the 1st priority on every sewage loss. areas affected by
category 3 water intrusion are marked and posted as potentially hazardous. - ANSWER:health
Various cleaning and decontamination procedures must be used on Category 3 water losses, including
the removal of all ______ ______ materials affected by the water intrusion. - ANSWER:highly porous
when resistance is encountered and performing proper services in a category 3 water loss becomes a
challenge restorers _____________ immediately to prevent liability and address the conflict. -
ANSWER:stop work
Third party experts are commonly referred to as Indoor Environmental Professionals, or ____. -
ANSWER:IEP
Losses where regulated or hazardous materials have contaminated the structure do not change the
_______ of water. - ANSWER:category
pre-existing conditions should be identified documented and communicated to all _________ parties
during the initial inspection. - ANSWER:materially interested
when carpet delimitation (the loss of integrity in the adhesives used to laminate the _____ and _____
backings) has occurred, further damage is very likely. for this reason when extensive carpet delimitation
is discovered technicians must call it to the attention go all materially interested parties , document the
condition and suggest replacement. - ANSWER:primary and secondary
there are number of causes for carpet delimitation - many of them relates to ____ restoration activities -
ANSWER:improper
Many building materials will absorb excess water vapor and suffer damage, especially when air is
allowed to remain above __% relative humidity. - ANSWER:60%
Hygroscopic materials gain and lose moisture continually in an effort to ________ with the water content
in the surrounding air mass. The more hygroscopic the material, the faster it will collect water vapor, and
the easier it will suffer _________ damage. - ANSWER:equalize and secondary
When water intrusion results in water running through wall cavities, inspection access holes are used to
ensure that blown-in insulation has not compacted and lost its ______. Wet compressed insulation
should be ______ - ANSWER:R-Value , removed
the most effective way to speed the drying process is to remove as much of the water in a liquid state as
possible during the _____ phase (for example multiple extractions.) poor extractions will significant slow
the drying process. - ANSWER:extractions
Abide by local ____ and regulations when disposing extracted water. Waste water is best disposed of
into a sanitary sewer. - ANSWER:laws
the primary goal of the initial extraction of the affected area is to contain further ______ of the water
within the structure. - ANSWER:migration