Questions & Answers
The medical assistant is trying to print copies of patients records but is having trouble getting the
documents to print. he has ruled out probles with the paper supply, printer cartridges and paper jams.
The medical assistant should then check to determine if the - ANSWER:Correct printer is set as the
default.
The medical assistant is entering the patient's chief complaint into the medical record, Which of the
following is a correct chief complaint entry in the medical record? - ANSWER:"the patient states: i have a
headache with sinus pressure"
When collecting a stool specimen from an adult, which of the following information should the medical
assistant explain to the patient in order to collect a good specimen? - ANSWER:urinate before collecting
the specimen
the medical assistant needs to send a letter to a patient dismisssing her from the practice. Which of the
following types of letter should be sent to the patient? - ANSWER:Certifed
Which of the following are considered mandatory documentation as per OSHA regulations for health
care Facilities? - ANSWER:MSDS, Proof of hazardous waste destruction, exposure of control plan
Which of the following should the insurance and coding specialist use if a patient diagnosis fails to return
to the office? - ANSWER:Physician's suspected diagnosis
The physician has ordered the patient to recieve a 20mg Vitamin B12 injection IM. The Vitamin B-12
comes in a vial with a concentration of 10 Mg/1cc (ml). The medical assistant should administer how
many cc (ml) to the patient? - ANSWER:2
Method of scheluding patients with similar appointment on a specific day or block of time is called -
ANSWER:cluster scheduling
a medical assistant was ordered by a physician to obtain a blood specimen on a patient who has had a
masectomy. Which of the following is the appropiate action to take? - ANSWER:Draw the example from
the arm opposite the masectomy
A physician assistant asks the medical assistant to send a patient's medical information to the patient's
PCP immediately. Which of the following should the medical assistant do to meet the PA's request? -
ANSWER:prepare a fax cover sheet to send SOAP notes.
A patient that does not look the medical assistant in the ye while speaking is most likely demonstrating -
ANSWER:A culture difference
When answering the office phone, the medical assistant should - ANSWER:Wait for a response before
putting a caller on hold.
, a patient has come to the office with suspected pertussis. Which of the following actions should the
medical assistant take? - ANSWER:wear a facemask, wear a gown and gloves, immediately place the
patient in an exam room with a closed door.
which of the following patients should the medical assistant attend first? - ANSWER:asthma attack
when instructing a patient on the proper technique for using a metered dose inhaler, after shaking the
inhaler and holding it upright the medical assistant should then have the patient - ANSWER:inhale the
medication slowly and hold her breath for 10 seconds
which of the following are acceptable when documenting a correction into the patient's medical record?
- ANSWER:begin the corrected entry with correction or late entry, and reason...draw a single line through
error, sign and date the entry.
a medical assistant is administering oxygen via a nasal cannula. A repeat pulse oximetry reading is lower
than the initial reading. The likely reason for this discrepancy is that the - ANSWER:pressure gauge on
the tank is reading at baseline zero
when collecting blood from a patient with an elevated temperature, which of the following cellular
components of the complete blood cell count without differential should return back with abnormal
results? - ANSWER:Leukocytes
which of the following is used to record patient financial transactions in a paper system? -
ANSWER:Ledger card
Which of the following sub-sections of the CPT book contains the culture test for a yeast infection? -
ANSWER:microbiology
which of the following is the proper means to decontaminate forceps used for an invasive procedure? -
ANSWER:autoclave
A busy, multi-provider practice has a high number of patients requesting same day or walk-in
appointments during a flu outbreak along withthe previosly scheduled patients. Which of the following is
the best scheduling option for the medical assistant to implement? - ANSWER:Cluster scheduling
which of the following routes of medication is appropriate for oral administration? - ANSWER:SL
which of the following should the medical assistant have when scheduling patients for an outpatient
procedure? - ANSWER:diagnosis, physician's name, procedure
when building a matrix for one provider that has two office locations, which of the following should be
considered? - ANSWER:patient insurance type, patient needs, provider travel time between offices.
which of the following is within the scope of practice for a medical assistant? - ANSWER:assisting a
patient into a wheelchair for transport if he has a suspected leg fracture
when building a matrix for one provider that has two office locations, which of the following should be
considered? - ANSWER:patient insurance type, patient needs, provider travel time between offices
which of the following is within the scope of practice for a medical assistant? - ANSWER:assisting a
patient into a wheelchair for transport if he has a suspected leg fracture.