Counterman A says "Mercon LV" transmission fluid is used in newer Ford and Mercury vehicles.
Counterman B says "Dexron-VI" fluid is used in newer Chrysler vehicles. Who is right? -
ANSWER:Counterman A only
Transmission fluid that is brown and has a burnt smell: - ANSWER:Is badly oxidized and needs to be
replaced; Can damage the transmission; Has probably been subjected to overheating
"ATF+4" automatic transmission fluid is used primarily in what make of vehicle? - ANSWER:Chrysler
Using the wrong type of transmission fluid: - ANSWER:May cause shifting problems; May cause slipping
problems; May damage the transmission
Draining an automatic transmission by removing the pan removes how much of fluid? - ANSWER:50% to
70% of the fluid
Torque converters are: - ANSWER:Located between the engine and transmission; Filled with automatic
transmission fluid; NOT located between the transmission and driveshaft
Counterman A says a bad torque converter may give a vehicle poor acceleration and fuel economy.
Counterman B says the lockup clutch inside a torque converter engages above certain speeds or when
the transmission is in 3rd or 4th gear to improve fuel economy. Who is right? - ANSWER:Both
Counterman A and B
The type of ATF required for a transmission may be found: - ANSWER:On the transmission dipstick; In the
owner's guide; In service information database
The leading cause of automatic transmission failure is: - ANSWER:Overheating
"CVT" transmissions: - ANSWER:Require a special type of transmission fluid; Have a filter; Usually have a
specified fluid change interval; improve fuel economy
A common cause of brake pedal vibration or shudder when braking is: - ANSWER:Uneven rotor wear (a
"warped" rotor)
Brake rotors should be replaced: - ANSWER:If cracked; If worn below minimum thickness or discard
specifications; If they have hard spots
The "machine to" specification on a brake drum: - ANSWER:Is the same as the discard thickness
Counterman A says "Low Copper" brake pads are replacing many current friction materials. Counterman
B says "Low Copper" brake pads are required in some states now. Who is right? - ANSWER:Both
Counterman A and B
If the brake pedal slowly sinks to the floor when stopped at a traffic light, which of the following
probably needs to be replaced. - ANSWER:Master cylinder
What type of brake fluid is most commonly used in domestic passenger cars? - ANSWER:DOT 3
, "Bleeding the brakes" is done for what purpose? - ANSWER:To remove air bubbles for a firm pedal
"Flushing the brakes" is done for what purpose? - ANSWER:To remove moisture contamination; To
remove old worn out brake fluid; To restore corrosion protection
If the ABS Warning Light is on and remains on: - ANSWER:The ABS system has a fault and is disabled
Counterman A says the return springs and holddown springs should be replaced when drum brakes are
relined. Counterman B says brake linings should always be replaced if contaminated with brake fluid or
grease. Who is right? - ANSWER:Both Counterman A and B
Counterman A says most cars and light trucks today have "crossflow" radiators where the coolant flows
from one side to the other. Counterman B says most new cars have radiators that are made of soldered
copper/brass. Who is right? - ANSWER:Counterman A only
Radiator caps do NOT: - ANSWER:Relieve pressure to prevent freezing
Radiator caps: - ANSWER:Are spring-loaded to pressurize the cooling system; should be tested or
replaced if the radiator is replaced
An engine will NOT overheat because: - ANSWER:Too much water in coolant
The recommended antifreeze/water mixture for most vehicles is: - ANSWER:50% antifreeze & 50% water
A thermostat does what? - ANSWER:Regulates the operating temperature of the engine; Affects the
operation of the computerized engine control system; Speeds engine warm-up
Counterman A says a leaky head gasket is a common cause of coolant loss and engine overheating.
Counterman B says a wobbly shaft or leaks from the vent hole are indications of a water pump that
needs to be replaced. Who is right? - ANSWER:Both Counterman A and B
"Dex-Cool" antifreeze is what color? - ANSWER:Orange
Counterman A says mixing ordinary antifreeze with Dex-Cool does not affect the service life of the
coolant. Counterman B says the reserve alkalinity of a coolant is a measure of its resistance to freezing.
Who is right? - ANSWER:Neither one
A serpentine belt should be replaced: - ANSWER:If the V-grooves on the underside are worn; If it is
contaminated with grease or oil; If it has visible cracks or damage
Counterman A says most "long life" coolants usually have a service life of five to seven years or 100,000
to 150,000 miles. Counterman B says failure to change the coolant regularly can cause corrosion inside
the radiator, heater core and engine. Who is right? - ANSWER:Both Counterman A and B
Counterman A says constant velocity joints are used on front-wheel drive cars and some rear-wheel drive
cars. Counterman B says a worn outer CV joint often makes a clicking noise when turning. Who is right? -
ANSWER:Both Counterman A and B
What type of CV joints "plunge" and allow the halfshaft to move in and out as the height of the
suspension changes? - ANSWER:Crossgroove CV joints & Double-Offset CV joints