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HIPPA REGULATION: Privacy Overview - ✔✔ANSWER✔✔>>There are three major
areas addressed in the Privacy Regulation: 1. Use and disclosure of PHI, 2. Patient
rights 3. Security administrative and physical
Business Associates - ✔✔ANSWER✔✔>>can be held directly accountable by federal or
state authority for failure to comply with HIPAA statutory or regulations. ex. IT techs,
Janitors, Cleaning Services, Vendors, Collection agencies, Consultants and Billing
Services.
Provider Patient-Relationship - ✔✔ANSWER✔✔>>it continues until it is ended by one of
the following circumstances
-The patient has no need for further care
-The patient terminates the relationship
-The provider formally terminated the relationship
Patient Termination Guidelines - ✔✔ANSWER✔✔>>1. Send patient certified return
letter, termination may or may not be stated on the letter
2. if termination is due to noncompliance say so clearly on the letter
3. Avoid stating reason in writing if there's a personality conflict, an unpaid bill, or for a
reason not to be made public.
4. Keep the receipt for the certified letter in patients chart with a copy of the letter.
Jousting - ✔✔ANSWER✔✔>>never criticize or make derogatory comments about
another healthcare professional or organization to the patient or in the medical record.
Electronic Health Record - ✔✔ANSWER✔✔>>primary purpose of an EHR adoption
should be to make a medical practice more efficient by reducing the costs and the time
it takes to perform a specific task.
ICD-10 Major Changes - ✔✔ANSWER✔✔>>-Alphanumeric codes
-Expanded injury codes, grouped according to site rather than type of injury
-Combination of diagnosis/symptom codes
Common employee barriers to ICD-10 - ✔✔ANSWER✔✔>>1. Resistant to change
, 2. Comfortable with old system
3. Opt for retirement
4. Need to spend money for learning new coding system
5. Coding of numerous medical records may be time consuming.
Management - ✔✔ANSWER✔✔>>means to "bring about" to have charge of or
responsibility for; conduct.
Leadership - ✔✔ANSWER✔✔>>is to influence and establish personal, professional,
and practice goals.
Equity Theory - ✔✔ANSWER✔✔>>each person responds to his surroundings based on
their own subconscious judgment of equality.
Level One: Maslow's Hierarchy of Need - ✔✔ANSWER✔✔>>Physiological, the most
basic need air, water, sleep, food.
Staff Meetings Benefit - ✔✔ANSWER✔✔>>-pay off
-increase productivity
-generate better decisions
-there the best vehicle for effective communication
Average Active Listener - ✔✔ANSWER✔✔>>retainer only about 50% of a conversation
Questions NOT legally asked in a interview - ✔✔ANSWER✔✔>>-Race
-Religion
-Sex or age
-Martial status
-Arrest records
-Place of birth
-Number of children
People Pleaser - ✔✔ANSWER✔✔>>this type of person may tend to be fickle and
unreliable
Troublemakers - ✔✔ANSWER✔✔>>investigate the reasons for any inappropriate
behavior.
Freeloaders - ✔✔ANSWER✔✔>>a person that talks a lot and does very little
Silent employees - ✔✔ANSWER✔✔>>ask for elaboration, typically a poor listener so
summarize main points to make sure they heard you and understood
Formal Budget - ✔✔ANSWER✔✔>>allows for determining what must be accomplished
financially at least a year in advance