©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
Patient Safety & Quality Assurance (26.25%
of the PTCB Exam) Questions And Answers
100% Pass
What are High Alert/Risk Medications? - answer✔Are medications that are more likely to cause
harm to a patient if used incorrectly or in error.
What is the "Institute for Safe Medication Practices (ISMP)"? - answer✔it is the primary
resource for identifying high-alert medications, like warfarin
What are Look-Alike/Sound-Alike (LASA) Medications? What method does the pharmacy use to
help differentiate between similar medications? - answer✔Are similar medications that cause a
serious safety concern and a common cause of medication errors. The "Tall man lettering"
method is used on many drug products and implemented in many pharmacy systems to help
pharmacy personnel differentiate two very similar-looking medication names.
What is the Correct Order to Correct Patients - answer✔The five "rights" of medication
administration is:
right drug,
right dose,
right time,
right route, and
right patient to prevent a medication error from occurring.
The 3 simple verification steps that will help get the correct order to the correct patient every
time and reduce the risk of a dispensing error: - answer✔Verify name and date of birth
Verify street address
Briefly mention what you have for the patient to pick up
, ©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
What is "Tall Man Lettering" used for? - answer✔is used to help differentiate portions of sound-
alike/look-alike drug names that are different so as to draw one's eye to a potential source of
error.
(e.g., hydrALAzine vs. hydrOXYzine).
What does inventory management include? - answer✔Inventory management may include
ordering and receiving products, identifying specific storage requirements, and removing
expired or recalled medications
During data entry or calculations, do you use Trailing Zeros? What about Leading Zeros? If so
when do you use it? - answer✔During data entry or calculations: you do not use trailing zeros
(ex. 5.0); instead, simply write the whole number (5) and add units. A zero should be added
before a decimal point (ex. 0.5 mg or 0.75 mL) to minimize the risk of overdose.
Barcodes for drugs are used for what? What is used to verify the barcodes? - answer✔Similar to
NDC codes, each drug's barcode is unique and can be used to verify that the correct product is
chosen. A scanner may be used to scan the individual drug product into the system and to
verify the correct drug is chosen in the filling process.
A pharmacist should always be available in the pharmacy in case of questions or concerns.
True or False? - answer✔True
Whenever a question or concern arises that is of the clinical aspect, you must notify the
pharmacist that he/she is needed for intervention. True or False - answer✔True
A pharmacy technician should never handle a clinical problem or provide clinical information, as
this is one of the many duties of the pharmacist on duty.
True or False - answer✔True
When do pharmacists conduct Drug Utilization Review (DUR)? What does the DUR include? -
answer✔Pharmacists are to conduct drug utilization reviews (DURs) prior to dispensing a new
medication or refilling an existing order. The DUR should include a comprehensive review of the
patient's prescription and over-the-counter (OTC) medications, with a special focus on drug-
drug interactions and potential adverse drug events (ADEs).
What is Adverse Drug Event (ADE)? Should it be documented in a patient's chart? - answer✔Are
unwanted reactions that occur from the normal use or potential misuse of a medication. These
events can be due to a medication error or an adverse reaction from practical use. Any adverse
event, regardless of its origin, should be documented in a patient's chart to minimize the risk of
it occurring again in the future.
11/06/2024 10:41 AM
Patient Safety & Quality Assurance (26.25%
of the PTCB Exam) Questions And Answers
100% Pass
What are High Alert/Risk Medications? - answer✔Are medications that are more likely to cause
harm to a patient if used incorrectly or in error.
What is the "Institute for Safe Medication Practices (ISMP)"? - answer✔it is the primary
resource for identifying high-alert medications, like warfarin
What are Look-Alike/Sound-Alike (LASA) Medications? What method does the pharmacy use to
help differentiate between similar medications? - answer✔Are similar medications that cause a
serious safety concern and a common cause of medication errors. The "Tall man lettering"
method is used on many drug products and implemented in many pharmacy systems to help
pharmacy personnel differentiate two very similar-looking medication names.
What is the Correct Order to Correct Patients - answer✔The five "rights" of medication
administration is:
right drug,
right dose,
right time,
right route, and
right patient to prevent a medication error from occurring.
The 3 simple verification steps that will help get the correct order to the correct patient every
time and reduce the risk of a dispensing error: - answer✔Verify name and date of birth
Verify street address
Briefly mention what you have for the patient to pick up
, ©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
What is "Tall Man Lettering" used for? - answer✔is used to help differentiate portions of sound-
alike/look-alike drug names that are different so as to draw one's eye to a potential source of
error.
(e.g., hydrALAzine vs. hydrOXYzine).
What does inventory management include? - answer✔Inventory management may include
ordering and receiving products, identifying specific storage requirements, and removing
expired or recalled medications
During data entry or calculations, do you use Trailing Zeros? What about Leading Zeros? If so
when do you use it? - answer✔During data entry or calculations: you do not use trailing zeros
(ex. 5.0); instead, simply write the whole number (5) and add units. A zero should be added
before a decimal point (ex. 0.5 mg or 0.75 mL) to minimize the risk of overdose.
Barcodes for drugs are used for what? What is used to verify the barcodes? - answer✔Similar to
NDC codes, each drug's barcode is unique and can be used to verify that the correct product is
chosen. A scanner may be used to scan the individual drug product into the system and to
verify the correct drug is chosen in the filling process.
A pharmacist should always be available in the pharmacy in case of questions or concerns.
True or False? - answer✔True
Whenever a question or concern arises that is of the clinical aspect, you must notify the
pharmacist that he/she is needed for intervention. True or False - answer✔True
A pharmacy technician should never handle a clinical problem or provide clinical information, as
this is one of the many duties of the pharmacist on duty.
True or False - answer✔True
When do pharmacists conduct Drug Utilization Review (DUR)? What does the DUR include? -
answer✔Pharmacists are to conduct drug utilization reviews (DURs) prior to dispensing a new
medication or refilling an existing order. The DUR should include a comprehensive review of the
patient's prescription and over-the-counter (OTC) medications, with a special focus on drug-
drug interactions and potential adverse drug events (ADEs).
What is Adverse Drug Event (ADE)? Should it be documented in a patient's chart? - answer✔Are
unwanted reactions that occur from the normal use or potential misuse of a medication. These
events can be due to a medication error or an adverse reaction from practical use. Any adverse
event, regardless of its origin, should be documented in a patient's chart to minimize the risk of
it occurring again in the future.
