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Building Management Skills An Action-First Approach CHAPTER 0- INTRODUCTION. All Answers

Building Management Skills An Action-First Approach CHAPTER 0- INTRODUCTION MULTIPLE CHOICE 1. What does the executive function include for the entire system? a. direction c. coordination b. organization d. all of these D PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Managers Perform the Executive Function KEY: Bloom's: Knowledge 2. Which of the following are examples of bad management at a societal level? a. lost business b. not trusting others to make good judgements c. Wall Street meltdown d. all of these C PTS: 1 DIF: Moderate NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Skilled Managers are Essential KEY: Bloom's: Analysis 3. How do you manage yourself? a. individual problem solving c. motivating people b. linking- networking, collaborating d. communicating A PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: What Does it Take to be a Skilled Manager? KEY: Bloom's: Comprehension 4. New managers are often surprised at how ___ management is. a. rewarding c. difficult b. “people involved” d. easy C PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Why is Good Management So Difficult? KEY: Bloom's: Comprehension 5. “Be friendly, be liked”, a network builder, and initiates changes for better performance all describe ____. a. expectations based on non-management job b. reality of the manager’s job c. a specialists job d. none of these B PTS: 1 DIF: Moderate NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Why is Good Management So Difficult? KEY: Bloom's: Analysis 6. Managers who want to advance their careers pay attention to developing ____. a. soft skills c. technical skills b. hard skills d. industry trends A PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Learning Management Skills KEY: Bloom's: Knowledge 7. What are the three major sections of the book? a. becoming an ethical manager, managing teams, learning about yourself b. managing coworkers, competitors, and managers c. managing your team, yourself, and relationships d. teamwork, cooperation, effort C PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Framework for the Book KEY: Bloom's: Comprehension 8. Which skill focuses on how to get work done? a. managing your team c. managing your relationships b. managing yourself d. all of these A PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Framework for the Book KEY: Bloom's: Comprehension 9. Building block 1 is a learning challenge based ____. a. on a hypothetical example c. on calculation b. on a real-world problem d. on experience B PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Framework for the Book KEY: Bloom's: Knowledge 10. Building block 7 has what elements? a. video incidents b. read text c. case incidents d. write down new insights and skills gained from the chapter D PTS: 1 DIF: Easy NAT: BUSPROG: Reflective Thinking LOC: DISC: Operations Management TOP: Framework for the Book KEY: Bloom's: Comprehension

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