Information Systems

Test Bank For Information Systems: A Manager's Guide to
Harnessing Technology v8.0.1 8th Edition By John Gallaugher
Adapted by Scott Christianson 9781453335062 Chapter 1-18
Complete Guide .
In a supply chain, _____ involve the transformation, movement, and storage of
supplies and raw materials.
a.
virtual flows
b.
matrix flows
c.
information flows
d.
physical flows - ANSWER: physical flows

The idea of _____ is a form of innovation that constantly seeks ways to improve
business processes and add value to products and services.
a.
reengineering
b.
process redesign
c.
disruptive change
d.
continuous improvement - ANSWER: continuous improvement

_____ are people who work directly with information systems to get results.
a.
System analysts
b.
Database administrators
c.
Programmers
d.
End users - ANSWER: End Users

_____ connect computers and equipment in a building, around the country, or
around the world to enable electronic communications.
a.
Programs
b.
Registers
c.
Networks

,d.
Databases - ANSWER: Networks

_____ consists of computer equipment used to perform input, processing, and
output activities.
a.
The motherboard
b.
A register
c.
Software
d.
Hardware - ANSWER: Hardware

_____ consists of computer programs that govern the operation of a computer.
a.
Hardware
b.
Software
c.
A server
d.
The Internet - ANSWER: Software

_____ involves using information systems and the Internet to acquire parts and
supplies.
a.
A transaction processing system (TPS)
b.
Electronic business (e-business)
c.
Mobile commerce (m-commerce)
d.
Electronic procurement (e-procurement) - ANSWER: Electronic procurement (e-
procurement)

_____ is a branch of artificial intelligence that allows computers to recognize and act
on patterns or trends.
a.
Vision systems
b.
Neural networks
c.
Robotic systems
d.
Natural language processing - ANSWER: Neural Networks

,_____ is the knowledge of how data and information are used by individuals, groups,
and organizations.
a.
Information literacy
b.
Computer literacy
c.
Software systems literacy
d.
Information systems literacy - ANSWER: Information systems literacy

______ are people who create, use, and disseminate knowledge and are usually
professionals in science, engineering, business, and other areas.
a.
Systems analysts
b.
Knowledge workers
c.
Knowledge database administrators
d.
End users - ANSWER: Knowledge workers

A _____ is a set of elements or components that interact to accomplish goals.
a.
process
b.
database
c.
network
d.
system - ANSWER: System

A _____ is an example of a hardware processing device.
a.
keyboard
b.
printer
c.
scanner
d.
chip - ANSWER: Chip

A _____ is any business-related exchange such as payments to employees, sales to
customers, or payments to suppliers.
a.
transaction
b.

, forecast
c.
feedback
d.
process - ANSWER: transaction

A(n) _____ can replace many applications with one unified set of programs, making
the system easier to use and more effective.
a.
transaction processing system
b.
e-commerce system
c.
enterprise resource planning system
d.
decision support system - ANSWER: enterprise resource planning system (ERP)

A(n) _____ is a network based on Web technologies that allows selected outsiders,
such as business partners and customers, to access authorized resources of a
company's intranet.
a.
register
b.
blog
c.
database
d.
extranet - ANSWER: extranet

A(n) _____ is an organized collection of people, procedures, software, databases,
and devices used to perform and record business deals.
a.
decision support system (DSS)
b.
management information system (MIS)
c.
enterprise resource planning (ERP) system
d.
transaction processing system (TPS) - ANSWER: transaction processing system (TPS)

Hiring an outside company to perform some or all of a systems development project
is called _____.
a.
virtual reality
b.
offshoring
c.