Certification Exam Review Questions and
Answers 100% Pass | Graded A+
David Mungai [Date] [Course title]
, IAHCSMM Certified Healthcare Leader
CHL Certification Exam Review
Questions and Answers 100% Pass |
Graded A+
The skills required to accomplish a specific task or function (pg 5)
- Answer>> Skill Set
An organizing principle that suggests each employee should have
one supervisor. (pg 7) - Answer>> Unity of Command
The beliefs, values, and norms shared by the department
personnel that are considered valid and are passed on to new
employees in the department (pge 12) - Answer>> Culture
A policy that performs no amount of leniency regarding
harassment behavior (pge 14) - Answer>> Zero-tolerance
policy
Nursing unit reserved for patients with intensive nursing needs
that requires skilled nursing or constant care and supoervision -
Answer>> CCU
Supervises registered nurses and LNA's - Answer>> Chief
Nursing Officer (CNO)
A collection of statistical data about a central service department's
key performance indicators that indicates the extent to which
goals are being attained - Answer>> DashBoard
A graphic usually presented as a flow outline that identifies
position titles and relationships in an organization - Answer>>
Organizational Chart