DECA: HUMAN RESOURCES MANAGEMENT
(HRM) EXAM
Terms in this set (75)
9. Which of the following is C Understand the process you are explaining.
a guideline for writing clear
instructions for your To write accurate instructions, you must be
coworkers: knowledgeable about the sequence and content of
A. Write complex, lengthy steps required for completion of the task. Instructions
statements. should consist of simple, brief statements that are
B. Write from your written from the employee's perspective. Although
supervisor's perspective. instructions should be as brief as possible, the type and
C. Understand the process complexity of the process or activity will dictate the
you are explaining. length of the instructions.
D. Confine the instructions
to one page.
According to the statement B) $4,280,100.
of cash flows in a
company's annual report, its Free cash flow is the capital that a company has left at
cash flow from operations the end of a year after paying all of its expenses and
last year was $5,260,300 making any necessary new capital expenditures.
and its capital expenditures Investors often calculate a company's free cash flow to
were $980,200. What was determine whether the company has funds to pay
the company's free cash dividends to investors. The formula used to calculate
flow? free cash flow is Free Cash Flow = Cash Flow From
Operations - Capital Expenditures. To determine the
A. $1,863,391 company's free cash flow, simply subtract the capital
B. $4,280,100 expenditures noted from the given cash flow from
C. $5,397,164 operations ($5,260,300 - $980,200 = $4,280,100).
D. $6,240,500
, A) Clear and consistent.
Accountants are legally
required to follow
The accounting function is responsible for collecting and
established guidelines
reporting a business's financial information. Governments
when preparing financial
require businesses to provide certain types of financial
documents to ensure that
information to regulatory agencies and shareholders in
the information presented is
specific ways. By requiring businesses to follow the same
standards and rules, financial reports are prepared in a
A. clear and consistent.
consistent way, so the information is clear, objective, and
B. transparent and
transparent to all people who read and work with
subjective.
financial information. Subjective information is open for
C. subjective and
interpretation. The information in a financial document
consistent.
does not have to be adjusted to adhere to established
D. adjusted and clear.
guidelines.
Adian is conducting online D)
research for a marketing
project at work. What web- Browser bookmarking applications. Browsers are
based tool will help Adian computer software that retrieve information from the
save and organize the World Wide Web. They have bookmarking applications
websites that contain the that allow computer users to select websites and store
relevant information he their URLs on a personal computer for easy access in the
needs for his final report? future. Bookmarking applications allow users to organize
sites by categories by placing them into folders on a
A. Personal intranet computer. Notebooks are not online tools. An intranet is
connection an internal network, similar to the Internet, that is
B. Notebook with color- accessible only by authorized employees. A word-
coded dividers processing memo template formats a type of written
C. Word-processing memo message.
template
D. Browser bookmarking
applications
,An American A) A language barrier.
businessperson in London
was offered a "cuppa" by Culture influences verbal communication, even in
the company's receptionist. countries that basically speak the same language. In
The businessperson did not those countries, different words for objects and different
know that the receptionist modes of expressing ideas cause misunderstandings and
was offering a cup of tea. may be language barriers. Economic differences are
This is an example of differences in economic status. A business subculture
A. a language barrier. refers to a group of people who share similar
B. a business subculture. characteristics within a larger business context.
C. being uneducated. Businesspeople who do not understand certain
D. economic differences. language terms are uninformed rather than uneducated.
As part of its knowledge- B) Incident-management software.
management program, a
business uses a special Incident-management software helps the company
computer application to detect and record production issues. As a result, it can
help detect and record help employees identify problems, share information,
unexpected issues that and work together to solve problems, such as
occur during the bottlenecks in the production process, more quickly.
production process. This Mind-mapping software facilitates creative thinking and
program allows many staff product innovation. Public domain technology, such as
members to obtain and software and databases, are not owned by any one
share information to resolve entity and can be used by the general public for free or
the problem quickly. This is for a fee. An accounting database stores financial data
an example of a business such as sales transactions.
effectively using
A. mind-mapping software.
B. incident-management
software.
C. a public domain
database.
D. an accounting database
, A) Managed.
Because knowledge is so
valuable, it needs to be Because knowledge is so valuable and can have such a
A. managed. profound impact, it needs to be managed appropriately
B. unrestricted. so that the organization can effectively utilize it.
C. delegated. However, this does not necessarily mean that it should
D. prohibited. be either unrestricted or prohibited. Delegating is not
related to the value of knowledge.
A) Special.
Because the Frederick
Company has space A special order is a request for a custom product or a
limitations in its warehouse, product that a vendor does not normally carry in stock.
it needs to have a shelving Because the Frederick Company needs a shelving unit
unit custom-made. What that has unusual measurements, the vendor needs to
type of order is the custom-make it for the company. An open order is an
Frederick Company likely to order for staple goods that is placed with one of several
place with the shelving available vendors who can meet the business's
manufacturer? immediate requirements (e.g., time, price, quantity). A
blanket order is an order that covers all or part of a
A. Special retailer's seasonal requirements. A reorder is an order for
B. Open items that the business has previously purchased. There
C. Blanket is not enough information provided to determine if the
D. Reorder Frederick Company has previously ordered the same
custom-made shelves.
(HRM) EXAM
Terms in this set (75)
9. Which of the following is C Understand the process you are explaining.
a guideline for writing clear
instructions for your To write accurate instructions, you must be
coworkers: knowledgeable about the sequence and content of
A. Write complex, lengthy steps required for completion of the task. Instructions
statements. should consist of simple, brief statements that are
B. Write from your written from the employee's perspective. Although
supervisor's perspective. instructions should be as brief as possible, the type and
C. Understand the process complexity of the process or activity will dictate the
you are explaining. length of the instructions.
D. Confine the instructions
to one page.
According to the statement B) $4,280,100.
of cash flows in a
company's annual report, its Free cash flow is the capital that a company has left at
cash flow from operations the end of a year after paying all of its expenses and
last year was $5,260,300 making any necessary new capital expenditures.
and its capital expenditures Investors often calculate a company's free cash flow to
were $980,200. What was determine whether the company has funds to pay
the company's free cash dividends to investors. The formula used to calculate
flow? free cash flow is Free Cash Flow = Cash Flow From
Operations - Capital Expenditures. To determine the
A. $1,863,391 company's free cash flow, simply subtract the capital
B. $4,280,100 expenditures noted from the given cash flow from
C. $5,397,164 operations ($5,260,300 - $980,200 = $4,280,100).
D. $6,240,500
, A) Clear and consistent.
Accountants are legally
required to follow
The accounting function is responsible for collecting and
established guidelines
reporting a business's financial information. Governments
when preparing financial
require businesses to provide certain types of financial
documents to ensure that
information to regulatory agencies and shareholders in
the information presented is
specific ways. By requiring businesses to follow the same
standards and rules, financial reports are prepared in a
A. clear and consistent.
consistent way, so the information is clear, objective, and
B. transparent and
transparent to all people who read and work with
subjective.
financial information. Subjective information is open for
C. subjective and
interpretation. The information in a financial document
consistent.
does not have to be adjusted to adhere to established
D. adjusted and clear.
guidelines.
Adian is conducting online D)
research for a marketing
project at work. What web- Browser bookmarking applications. Browsers are
based tool will help Adian computer software that retrieve information from the
save and organize the World Wide Web. They have bookmarking applications
websites that contain the that allow computer users to select websites and store
relevant information he their URLs on a personal computer for easy access in the
needs for his final report? future. Bookmarking applications allow users to organize
sites by categories by placing them into folders on a
A. Personal intranet computer. Notebooks are not online tools. An intranet is
connection an internal network, similar to the Internet, that is
B. Notebook with color- accessible only by authorized employees. A word-
coded dividers processing memo template formats a type of written
C. Word-processing memo message.
template
D. Browser bookmarking
applications
,An American A) A language barrier.
businessperson in London
was offered a "cuppa" by Culture influences verbal communication, even in
the company's receptionist. countries that basically speak the same language. In
The businessperson did not those countries, different words for objects and different
know that the receptionist modes of expressing ideas cause misunderstandings and
was offering a cup of tea. may be language barriers. Economic differences are
This is an example of differences in economic status. A business subculture
A. a language barrier. refers to a group of people who share similar
B. a business subculture. characteristics within a larger business context.
C. being uneducated. Businesspeople who do not understand certain
D. economic differences. language terms are uninformed rather than uneducated.
As part of its knowledge- B) Incident-management software.
management program, a
business uses a special Incident-management software helps the company
computer application to detect and record production issues. As a result, it can
help detect and record help employees identify problems, share information,
unexpected issues that and work together to solve problems, such as
occur during the bottlenecks in the production process, more quickly.
production process. This Mind-mapping software facilitates creative thinking and
program allows many staff product innovation. Public domain technology, such as
members to obtain and software and databases, are not owned by any one
share information to resolve entity and can be used by the general public for free or
the problem quickly. This is for a fee. An accounting database stores financial data
an example of a business such as sales transactions.
effectively using
A. mind-mapping software.
B. incident-management
software.
C. a public domain
database.
D. an accounting database
, A) Managed.
Because knowledge is so
valuable, it needs to be Because knowledge is so valuable and can have such a
A. managed. profound impact, it needs to be managed appropriately
B. unrestricted. so that the organization can effectively utilize it.
C. delegated. However, this does not necessarily mean that it should
D. prohibited. be either unrestricted or prohibited. Delegating is not
related to the value of knowledge.
A) Special.
Because the Frederick
Company has space A special order is a request for a custom product or a
limitations in its warehouse, product that a vendor does not normally carry in stock.
it needs to have a shelving Because the Frederick Company needs a shelving unit
unit custom-made. What that has unusual measurements, the vendor needs to
type of order is the custom-make it for the company. An open order is an
Frederick Company likely to order for staple goods that is placed with one of several
place with the shelving available vendors who can meet the business's
manufacturer? immediate requirements (e.g., time, price, quantity). A
blanket order is an order that covers all or part of a
A. Special retailer's seasonal requirements. A reorder is an order for
B. Open items that the business has previously purchased. There
C. Blanket is not enough information provided to determine if the
D. Reorder Frederick Company has previously ordered the same
custom-made shelves.
