BOP FINAL PRACTICE QUESTIONS AND ANSWERS

BOP FINAL PRACTICE QUESTIONS
AND ANSWERS




Diversity - CORRECT ANSWER-Recognizing & responding to
needs of different cultures & occupational groups..

Purpose of max. Retention & productivity

Inclusion - CORRECT ANSWER-Culture that connects each
employee to the organization, encourages collaboration,
flexibility, fairness

Executive order 13583 - CORRECT ANSWER-Requires federal
agency to create diversity plan

Promote diversity

Managing diversity - CORRECT ANSWER-Ability to maintain
workforce in harmony, communicate, manage innate population

Benefits of managing diversity - CORRECT ANSWER--attracts
highly qualified candidates
-retains, develops, and advances the best talent
-increases productivity and efficiency
-creates an environment that works for everyone
-makes the bureau of prisons an employer of choice

, -supports the BOP's mission statement, core ideologies and
core values

Ethnocentric - CORRECT ANSWER-We regard ourselves,
culture, customs superior to others

Culturally skilled correctional worker - CORRECT ANSWER-
Listening skills
Communication
Comprehension
Confrontation avoidance
avoid stereotyping
Avoid assumptions
Willingness to learn different cultures
Look for win win
Be yourself

Maslow Hierarchy - CORRECT ANSWER-Physical, security,
social, esteem, self actualization

Self actualization - CORRECT ANSWER-Achieve, seek
personal growth

Positional Authority - CORRECT ANSWER-Authority from
position you hold, by title

Inner authority - CORRECT ANSWER-Develop on own

Confidence, how you handle yourself

4 aspects of inner authority - CORRECT ANSWER-
Appearance
Knowledge
Consistency
Pride