DHL Global Overview Questions with Answers All Correct

DHL Global Overview Questions with Answers All Correct What does DPDHL standfor? - Answer-Deutsche Post, Dalsey, Hillblom and Lynn What are the four divisions of DHL? - Answer-Express, Freight Forwarding, Ecommerce, Supply chain Value Proposition - Answer-Specialist in International: Global expertise, Service of excellence, International Focus 3 Bottom Lines of DPDHL - Answer-Employee choice, Provider of choice, Investment of Choice 4 Pillar- Focus Strategy - Answer-Motivated People, Great service quality, Loyal customers, Profitable Network List reasons why customers should ship with DHL Express - Answer--220 countries they ship to - International Experience - Global Hubs - Door to door - Remote access with security clearance - Customer service is focused on helping the customer and build loyalty Hub - Answer-Centralized sorting facility Super Hub - Answer-Massive sorting facility that acts as both HUB and gateway Gateway - Answer-Entry and exit point into the country The Five gateways - Answer-MIA, LAX, JFK, ORD, CVG CVG - Answer-Erlanger, KY Part of Cincinnati airport. A superhub in the us that is expanding Strategically place within 1 hour from 66% of the U.S. 24/7 operations Also a quality control center Has its own customs, border protection, and police dog 150,000 shipments per night The five global regions - Answer-Mena, SSA, Americas, Asia Pacific , and Europe Quality Control centers - Answer-Monitors the network of global shipments and flight patterns. Also acts as a crisis command center.