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COM 453COM 453: Communication Training/Develop. Graded A

• COM 453: Communication Training/Develop • • • • • • • • • Question 1 1 out of 1 points Which of the following is NOT a disadvantage of handouts? • Question 2 1 out of 1 points Presentation aids should be used to • Question 3 1 out of 1 points Which of the following is NOT an advantage of dry-erase boards? • Question 4 1 out of 1 points Delivering a web-based training program is best for • Question 5 1 out of 1 points Which of the following is an example of asynchronous communication? • Question 6 1 out of 1 points Video clips are advantageous material to include in training programs because they • Question 7 1 out of 1 points Avoiding ornate fonts or formats is a recommended prescription for which presentation aid strategy? • Question 8 1 out of 1 points When considering the use of handouts in your training program, what is the first thing to consider? • Question 9 0 out of 1 points In order to avoid talking to your visual aids instead of your audience, you should • Question 10 1 out of 1 points When designing presentation aids, a trainer should remember • Question 11 1 out of 1 points Times New Roman and Book Antiqua fonts are best for electronic materials, whereas Arial and Tahoma are best for print materials. • Question 12 1 out of 1 points When considering the purpose of visual aids, shows how the training concept fist in the world of the trainee. • Question 13 1 out of 1 points Some technology training tools include Correct Answer: • Question 14 1 out of 1 points Media richness is technology’s ability to simulate face-to-face communication. Correct Answer: True • Question 15 1 out of 1 points • Question 16 1 out of 1 points The Tell, Show, Invite, Encourage and Correct technique used in teaching a skill in a 'live' training session, is not applicable and not used in Web-based training. • Question 17 1 out of 1 points Ambiguity refers to the fact that there are conflict interpretations of an idea or issue. • Question 18 1 out of 1 points Presentation aids should only be utilized when • Question 19 1 out of 1 points E-learning is beneficial because it • Question 20 1 out of 1 points Communication skills are • Question 21 1 out of 1 points Clarence was working with a group of 45 trainees in a medium sized room. As part of his presentation, he had prepared notes on flipcharts to be used to list the sequence of steps involved in performing a new skill. What problem might Clarence have with his presentational aid? • Question 22 1 out of 1 points Synchronous communication Correct Answer: Allows trainers and trainees to communicate in real time • Question 23 1 out of 1 points Even if you decide to use e-learning, you should still tell, show, invite, encourage, and correct the same way as face-to-face. Correct Answer: • Question 24 1 out of 1 points Shawn is a trainer preparing for his first training program. He has determined that the best way to teach his skill is to use online training to provide trainees the knowledge, and then he has them come together face-to-face in order to practice the skill. This style of training is known as • Question 25 1 out of 1 points Making it sticky refers to making web content simple, unexpected, concrete, credible, emotional, and story-filled. • Question 26 0 out of 1 points When considering the purpose of visual aids, causes trainees to want to use training concepts. 1 out of 1 points One of the ways a trainer can enhance the stickiness of their web-based training is to Correct Answer: surprise your trainees by providing unexpected or counterintuitive ideas • Question 28 1 out of 1 points It is a good idea to use PowerPoint as a way to illustrate a point rather than a replacement of the lecture. • Question 29 1 out of 1 points A poorly designed and presented presentational aid may influence trainees to reject good training material. • Question 30 1 out of 1 points When selecting how to deliver your training program, which components are necessary to consider?

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