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Summary

Summary articles design research cmd

Samenvatting van de artikelen voor ontwerponderzoek. In het engels samengevat, soms extra uitleg in het nederlands. Artikelen die erin staan:  How to use observations on a research project - Nick Fox  A 5-step process for conducting user research - David Sherwin  How to nail user interviews in a UX, HCD, or design thinking process - Dan Nessler  Designing with context - Cennydd Bowles  Getting from research to personas  A closer look at personas - Shlomo Goltz  How reframing a problem unlocks innovation  The art of a good customer journey map  Customer journey mapping: Everything you need to know - Paul Boag  Replacing the user story with the job story - Alan Klement  5 tips for writing a job story - Alan Klement

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