MGMT201 Week 2 Quiz 2018 (Already graded A) - $9.49   Add to cart

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MGMT201 Week 2 Quiz 2018 (Already graded A)

MGMT201 Week 2 Quiz 2018 Question 1 of 20 The process of gathering, selecting, and interpreting information about how we view ourselves and others is called: A.Social perception B.Perception C.Selective attention D.Self-perception theory Question 2 of 20 Which of the following is not one of the stages of the perception process? A.Organization B.Aftermath C.Interpretation and judgement D.Attention Question 3 of 20 How we fill in missing information to understand a stimulus is referred to as: A.Stigma B.Perception C.Salient cues D.Closure Question 4 of 20 The process of letting some information in while keeping out the rest is called: A.Schemas B.Interpretation C.Organization D.Perceptual filter Question 5 of 20 The process of inferring and assigning a cause to a behavior is called: A.The attribution process B.The selection process C.The attention process D.Thejudgement process Question 6 of 20 When interviewing a potential employee, managers may need to decide whether the person has real talent and potential or is simply well prepared for the interview. What processes is the manager using in this case? A.Attention and organization B.Internal and external attribution C.Retrieval and judgment D.Attention and retention Question 7 of 20 The tendency to make external attributions about our own behavior when an external reward is given is called: A.Self-perception theory B.Interpretation and judgment C.Overjustification D.Internal and external attribution Question 8 of 20 The tendency to accept credit for success and reject blame for failure is called: A.Horn effect B.Similar-to-me-effect C.Primacy and recency D.Self-serving bias Question 9 of 20 The tendency to use one characteristic to create a positive impression that dominates other information is called: A.Horn effect B.Self-serving bias C.Halo effect D.Similar-to-me-effect Question 10 of 20 A manager who supervises people has limited contact with each employee. Over the past six months, one customer complained about a particular employee and the manager has personally observed a loud argument between the same employee and a supervisor from another department. Based on these two samples and having little time to gather more information, the manager may use ____________ to fill in the picture of the employee. A.Schemas B.Salient cues C.Selective attention D.Closure Question 11 of 20 ________________ is a state of mind, desire, energy, or interest that translates into action. A.Ethics B.Needs C.Values D.Motivation Question 12 of 20 Which of the following is the correct order for Maslow’s hierarchy of needs theory? A.Self-actualization, love, esteem, safety, and physiological needs B.Self-actualization, esteem, safety, love, and physiological needs C.Self-actualization, esteem, love, safety, and physiological needs D.Esteem, self-actualization, love, safety, and physiological needs Question 13 of 20 Which of the following is not one of the needs in McClelland’s needs theories? A.Acceptance B.Power C.Affiliation D.Achievement Question 14 of 20 Which motivation theory suggests that people will be motivated when they expect that their efforts will result in desirable outcomes? A.Expectancy theory B.Equity theory C.Reinforcement theory D.Goal setting theory Question 15 of 20 Which of the following is not a potential reaction to inequity? A.Employee works harder or goes to college to get a degree. B.Employee finds another employee who is different from them. C.Employee works fewer hours or holds back ideas from the organization. D.Employee asks for a raise or promotion. Question 16 of 20 Which theory recommends providing an organizational environment and response patterns that reward and encourage desirable behaviors while discouraging or punishing undesirable ones? A.Expectancy theory B.Equity theory C.Reinforcement theory D.Goal setting theory Question 17 of 20 . _______________is the involvement, satisfaction, and enthusiasm employees have for their work. A.Job involvement B.Organization commitment C.Group development D.Employee engagement Question 18 of 20 What are Herzberg’s lower order needs called? A.Intrinsic factors B.Actualization C.Hygiene factors D.Motivating factors Question 19 of 20 Which of the following is not one of the characteristics of needs? A.Needs are related to that are lacking and are desired. B.Needs are attitudes or feelings about one's job. C.Needs relate to work motivation. D.Needs are based on personality values. Question 20 of 20 Which of the following is not one of the things you can do as a manager to increase trust and engagement? A. Leaders and manager need to be as transparent as possible in the decision making process. B.Exhibit a high degree of caring and compassion. C.Managers and leaders do not necessarily need to be attentive to relationships. D.Increase the involvement of people in decisions that affect them.

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