Summary
Summary Service Operations Management - Improving service delivery
- Course
- Institution
- Book
Summary of the book 'Service Operations Management - Improving service delivery, pearson 4th edition ISBN 978-0-273-74048-3. This course (Business Models and Services) is given during the Minor 'Organisation Leadership and Change' at the Hogeschool van Amsterdam Chapters: 1, 2, 3, 4, 5, 7, 8, 11, ...
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