CPXP Exam - Patient Experience - PX - Domain 01 - Partnership and Advocacy Question and answers already passed 2023/2024

CPXP Exam - Patient Experience - PX - Domain 01 - Partnership and Advocacy Question and answers already passed 2023/2024 Patient education material should be written at which grade level? - correct answer 4-6 grade or lower reading level, preferably including pictures and illustrations. Sympathy - correct answer It is about understanding what patients are feeling. Empathy - correct answer It is about feeling what patients are feeling. Compassion - correct answer It adds action to sympathy and empathy. It reflects the intent to contribute to the well-being of the patients. AIDET - correct answer It is a tool to facilitate the communication with patients, avoiding concerns, anxiety and increasing transparency. SBAR - correct answer It is a tool that can be used to Improve communication between physicians and nursing. Teach-back - correct answer Is the best tool to make sure patients understood important information: Managing up - correct answer It is the approach to elevate health care professionals in advantage in the eyes of the patient. Patient-centered care definition - correct answer It is an approach that consciously adopts the patient perspective.