Unit 4 - Customer Service in Travel and Tourism - P1 P2 M1 D1 - $4.41   Add to cart

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Unit 4 - Customer Service in Travel and Tourism - P1 P2 M1 D1

Customer Service in Travel and Tourism Comparing 2 businesses P1 Explain the importance of providing excellent customer service in travel and tourism organisations P2 Describe customer service provision in travel and tourism organisations to meet the individual needs of different types of customers M1 Assess how customer service provision meets specific customer needs in travel and tourism organisations D1 Make recommendations for how a travel and tourism organisation can improve its customer service provision to meet specific customer needs

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