Exam (elaborations)
WGU C720 Philosophers of Quality Management, Questions and answers. VERIFIED 2024
- Institution
- Western Governors University
Who used the phrase "do it right the first time?" - -Crosby Whose focus was on the customer's perception of quality? - -Juran Who used Robust Design and Parabolic Quality Loss Function? - -Taguchi Who wrote a book in 1979 called "Quality is Free" and concept of zero defects as a measurable objec...
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