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BTEC Unit 29 - P3 – Explain how focusing on the customer, by providing good customer service, is essential in retailing. M3 – Explain the ways in which sales techniques and customer service have developed in retail originations.
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P3 – Explain how focusing on the customer, by providing good customer service, is essential in retailing. M3 – Explain the ways in which sales techniques and customer service have developed in retail originations. D2 – Access the impact of different sales techniques and customer service in a ...
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