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TEST BANK for Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications 2nd Edition by Kenneth Johnson and Stephen Walston | Complete 23 Chapters

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TEST BANK for Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications 2nd Edition Chapter 1: Organizational Behavior, Organizational Theory, and Their I mportance in Healthcare Chapter 2: Theories of Managing People Chapter 3: Supporting Diversity, Equity, and Inclusion Chapter 4: Individual and Organizational Learning Chapter 5: Attitudes and Satisfaction Chapter 6: Individual and Organizational Values and Ethics Chapter 7: Individual and Organizational Motivation Chapter 8: Emotions, Moods, and Stress on the Job Chapter 9: Paradigms and Perceptions Chapter 10: Decision-Making Chapter 11: Creativity and Innovation Chapter 12: Group Behavior Chapter 13: Work Teams Chapter 14: Communication Chapter 15: Leadership Theories and Styles Chapter 16: Power, Politics, and Influence Chapter 17: Conflict Management and Negotiation Chapter 18: Organizational Design and Structure Chapter 19: Performance Management Chapter 20: Developing Employees Through Mentoring, Coaching, and Delegation Chapter 21: Organizational Culture Chapter 22: Human Resources Policies and Practices Chapter 23: Strategy and Change Management

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Organizational Behavior And Theory In Healthcare
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Organizational Behavior and Theory in Healthcare











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Institution
Organizational Behavior and Theory in Healthcare
Course
Organizational Behavior and Theory in Healthcare

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Uploaded on
August 9, 2023
Number of pages
104
Written in
2023/2024
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Exam (elaborations)
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,Chapter 1
1. ch01-001
A central aspect of an organization is the coordination of
people and resources.

*a. True
b. False


2. ch01-002
Organizational behavior focuses on the behavior of
organizations and how organizations interact with each
other.

a. True
*b. False


3. ch01-003
Organizational theory seeks to explain processes and
factors influencing the structure and outcomes of
organizations.

*a. True
b. False


4. ch01-004
Max Weber is known for his writings on bureaucracy and
management.

*a. True
b. False


5. ch01-005
The division of work is also known as the division of
labor.

*a. True
b. False


6. ch01-006
Scientific management was promoted by Henri Fayol.

, a. True
*b. False


6. ch01-006
Scientific management was promoted by Henri Fayol.

a. True
*b. False


8. ch01-008
Henri Fayol proposed 14 principles of management.

*a. True
b. False


9. ch01-009
According to Henri Fayol, a scalar chain is the line of
authority from top management to the lowest ranks.

*a. True
b. False


10. ch01-010
The “father of scientific management” was James Dean.

a. True
*b. False


11. ch01-011
Organizations involve which of the following?

a. Goals/purposes
b. Relationships
c. External environments
d. Coordination
*e. All the above


12. ch01-012
Which of the following is NOT one of the interactive levels
in organizational behavior?

*a. Strategy

, b. Individual
c. Organizational
d. Group/interpersonal


14. ch01-014
Which of the following is NOT one of Henri Fayol’s
principles of management?

a. Authority and responsibility
b. Discipline
c. Unity of command
*d. Hierarchy of needs


15. ch01-015
Which of the following is NOT one of Henri Fayol’s five
core management functions?

a. Planning
*b. Executing
c. Coordinating
d. Controlling


16. ch01-016
Scientific management sought to do which of the following?

a. Create greater efficiency
b. Use time and motion studies
c. Break production processes into small units
d. Minimize movement of employees and materials
*e. All of the above


17. ch01-017
What is the main cost of healthcare?

a. New technology
b. Legal costs/fees
*c. Employees
d. Pharmaceuticals

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