Leadership and Management Alternate Item Format Quiz

A charge nurse is managing a conflict between co-workers. Which of the following are effective management functions for conflict resolution? Select all that apply. Select one or more: a. Pursue alternative dispute resolutions when conflict cannot be resolved. b. Obtain needed unit resources through effective negotiation strategies. c. Suppress the need for closure and follow-up to negotiation. d. Create a work environment that minimizes the conditions for conflict. e. Avoid facilitating conflict resolution involving subordinates. - a. Pursue alternative dispute resolutions when conflict cannot be resolved. b. Obtain needed unit resources through effective negotiation strategies. d. Create a work environment that minimizes the conditions for conflict. Pursuing alternative dispute resolutions when conflict cannot be resolved by using traditional conflict management strategies is a critical leadership skill for conflict resolution. Obtaining needed unit resources through effective negotiation strategies is a critical leadership skill for conflict resolution. Creating a work environment that minimizes the conditions for conflict is a critical leadership sk