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Some professionals who effectively support an individual with different needs in essential range of skills and attributes. These include people skills, communication skills and observation skills.

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Some professionals who effectively support an individual with different needs in essential range of skills and attributes. These include people skills, communication skills and observation skills.

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SAMUEL ENCHILL STUDENT ID: 712611


NAME: SAMUEL ENCHILL
STUDENT ID: 712611
UNIT 7: PRINCIPLES OF SAFE PRACTICE IN HEALTH AND SOCIAL
CARE
SAFEGUARDING MATTERS
P1 EXPLAINS THE IMPLICATIONS OF A DUTY OF CARE IN A
SELECTED HEALTH OR SOCIAL CARE SETTING
Duty of care is a legal obligation to protect well-being and prevent harm
to an individual. Duty of care ensures that policies and procedures are
followed for the benefit of the service user, organization, and employee.
For example, the lone working policy is a set of rules used by
organizations stating how working alone and the risk that an employee
may face. An example of this could be, for a professional working with
drug, alcohol, or substance abuse of individuals, this could potentially face
verbal or physical abuse. Sometimes, the patient might be more of a risk
to themselves, and the staff member could be unable to raise the alarm if
they are alone.
Policies and procedures prevent risks, like the one I just mentioned, and
provide a guide on how to respond to hazards in the health and social
care setting. Professionals in health and social care settings should follow
the code of conduct set out by the organization manager. The code of
conduct is a set of rules, responsibilities, and good practices for an
individual. Part of this code of conduct is professional boundaries. All
workers must not be emotionally involved with the service user; this is for
their safety and for the safety of their patients and to keep them from
risks.
Acting in a person’s best interests: following the Mental Capacity Act
2005, where professionals must act in a way to make decisions on behalf
of an individual who may lack the capacity to make a proper decision for
themselves. This can be for financial, health, and social benefits for the
user. Professionals who are working in any setting should get concerned
about the choices a service user should make. For example, the service
user hasn’t had enough information to decide between two drastic options
for their treatment and has to be considered to have a mental health
issue, they may need more encouragement to go for the less risky option
to decrease the chance of death and further injury. You can only do this if
you have their consent or evidence that the person cannot make a
decision, to prevent court action, suspension, or further action, and by
following the rules in the Mental Capacity Act 2005.
Upholding rights and promoting interests of individuals
experiencing abuse or neglect Professionals must ensure to uphold
the rights and promote the interests of individuals experiencing abuse or

1

, SAMUEL ENCHILL STUDENT ID: 712611


neglect that would be able to allow them to feel free from their pain and
make their own choices about their lifestyle they want to live. As health
and social care professionals working with individual who faces neglect or
abuse, they have a responsibility to have a calm and friendly nature about
them to make the service user feel safe and secure. This can allow them
to trust you with their problems and help them on their way to recovery.
For example, if the service user feels scared, isolated then they may not
be able to ask for what they need. This may mean they put their trust in
you to act as an advocate, to get their point across, and live their life as
they wish.
Protecting health, safety, and wellbeing
In the workplace putting individuals in a position of trust where they must
be responsible and acknowledge the imbalance of power between staff
and the service user. For example, service users may feel obliged to
follow the advice of these professionals as they have more knowledge,
qualifications, and experience than them. To balance this, the health and
social care professionals need to spread the knowledge about their
condition or wellbeing, to provide an equal distribution of power and avoid
serviced users being exploited. Ensuring safe practice is to keep
professionals and service users safe in the work setting. An individual’s
home, for example, consists of many safety issues so you must take extra
consideration for obstacles and hazards, needing safety plans before
carrying out a task. For example, hoisting and unknown dangers that you
have no control over. You must have training on health and safety before
practice to meet the requirements of the Care Quality Commission (CQC).
This is essential is to maintain the safe practice and to ensure that policies
and procedures are being embedded into the setting, to provide the best
quality care for individuals.
Codes of conduct is a set of rules outlining the norms, rules, and
responsibilities of proper practice for an individual. The Code of Conduct
sets the standard of conduct expected of healthcare support workers and
adult social care workers. This code involves a framework, which is a basic
structure underlying a system, concept, or text for individuals to follow in
any setting. For example, the research governance framework 2017
allows the NHS to collect information to improve the health care they
provide. This framework includes all the key working practices and
procedures based on the duty of care professionals must follow. Codes of
conduct allow the service user, others, and you to know what to expect
from that profession and the behavior you should witness from the
professionals involved. For example, all healthcare assistants must follow
the set codes of conduct outlined by the organization manager and
perform a behavior that is expected when following the policies and
procedures.
Balancing individual rights with risks

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