CNA's are prohibited to engage in certain activities, including but not limited to: - Give
medications, take verbal orders from MD, insert tubes or IVs, apply sterile dressings
Who does a CNA report to? - Nursing supervisor
CNA's provide ________ care to residents. - Direct care
Since you typically spend the most time with a patient, what should you be constantly
looking out for or be aware of? - Changes in a patient's condition.
Who develops the resident's care plan that the CNA will follow? - LPN or RN (direct
superior)
Chain of command at a long-term care facility? - Doctor > Nurse Director > RN Supervisor >
RN > LPN > CNA
What is the most used skill in the health care career? - Communication- listening,
responding, documeting.
Is it better to use open-ended questions or close-ended questions when speaking with
residents? - Open-ended ('tell me more', 'let me see if I understand')
How should you speak to a client who has a hearing impediment? - Speak clearly, slowly &
directly
Turn down TV & face client
A threat or actual physical/mental harm to a resident? - Abuse
Touching a resident without their permission? (shoving, pushing, hitting) - Assault
Unlawful personal violence toward a resident? (bathing w/o permission, etc) - Battery
Preventing a resident from moving freely about with or w/o force against their wishes? -
False imprisonment
Accidently or intentionally ignoring the needs of a resident which causes harm, injury, or
change in condition? (patient gets bedsore bc of not turning him every 2 hours, not bathing
patient) - Neglect
Neglecting what you were taught by omitting care or performing incorrect care which
causes harm to the resident? (not putting up bedrails) - Negligence
, Defines the tasks that health care providers are trained and allowed to provide by law.
Laws regulate what a nursing assistant can and cannot do vary from state to state? (giving
medication is 'out of scope or practice' for a CNA) - Scope of Practice
What does a resident's care plan consist of? - What the CNA needs to do for the resident
and paints a picture for the resident's disabilities, limitations, and conditions.
Skin tears, frequent crying, personality changes, refusal to carry out ADLs, fear of touch,
anxiety, and refusal of certain visitors are all signs of what? - Suspected abuse
What is required of CNA's due to the OBRA act? (Omnibus Budget Reconciliation) - Pass a
competency evaluation before employed and regular 12 hours of in-service each year.
What is an Ombudsman? - A person assigned by law to be the legal advocate for residents-
helps residents solve complaints
Why is HIPPA important? - It is a federal law that requires all employees and health care
organizations to keep patient health information private.
What is PHI? (Part of HIPPA) - Protected health information.
All Residents have the Right to: - Choose their own physician
Participate in plan of care
Manage their own finances
Have access to visitors, medical charts, confidential communication with visits, public
places, and legal reps
Refuse medication and care
All restraints require a _________'s order. - Doctor's
How often should you check on restrained residents and what should you check for? -
Every 15 minutes and check for skin irritation, breathing problems, or other complaints.
CNA's are expected to accept all _____ and therefore, not project their own ________ on
residents. - religions
What should you do if you notice signs of depression? - Report to the nurse.
What should you do if you see a resident masturbating in public? - Take them to a private
area.
What should you do if a resident is showing unwanted sexual advances to staff or to other
residents? - Be frank and confront the unwanted behavior- alos notify supervisor.
Diabetic diet consists of? - Low sugar