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  • PEARSON (PEARSON)
  • Aviation Operations 2010 QCF
  • Unit 7 - Customer Service in the Aviation Industry
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Security in the Aviation Industry

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Case of 13 pages for the course Unit 7 - Customer Service in the Aviation Industry at PEARSON (p1 to p10 security)

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PEARSON (PEARSON)
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Unit 7 - Customer Service in the Aviation Industry









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Written for

Study Level
BTEC
Examinator
PEARSON (PEARSON)
Subject
Aviation Operations 2010 QCF
Unit
Unit 7 - Customer Service in the Aviation Industry
All documents for this subject (2)

Document information

Uploaded on
August 26, 2022
Number of pages
13
Written in
2022/2023
Type
Case
Professor(s)
Joesph
Grade
A+

Subjects

  • security
  • aviation operation
  • unit 3
  • p10
  • aviation operation l3 unit 3
  • p1
  • p2
  • p3
  • p5
  • p6
  • p7
  • p8
  • p9

Content preview

Unit 7: Customer Service in the Aviation
Industry




By: Ilwaad Omar Sherif

, CONTENT PAGE:


Introduction
…………………………………………………………………………………………………
……………………………..
P4 Discuss the consequences on commercial aviation organisations of providing ineffective
customer
service…………………………………………………………………………………………
……………………………………
P5 Review different customer service models appropriate for use in aviation
industry……………..
P6 Compare customer service strategies developed by aviation
Organisations…………………………
M1 Analyse how customer service provision is implemented in aviation
organisations……………
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