OE710
Take home tentamen
Stijn Lammers
646083
HABSLOG3PLUS
M. G. Schriemer
16-05-2022
Hogeschool Inholland te Haarlem
,OE710 Take home tentamen
Stijn Lammers
646083
HABSLOG3PLUS
M. G. Schriemer
Hogeschool Inholland te Haarlem
16-5-2022
1
, Inhoudsopgave
Opdracht 1 Tevredenheidsonderzoek....................................................................................................4
1.1. Doelstelling..................................................................................................................................4
1.2. Informatiebehoefte.....................................................................................................................4
1.3. Beoogde uitkomsten....................................................................................................................4
1.4. Onderzoeksmethodologie...........................................................................................................4
1.4.1. Veldwerkmethode................................................................................................................4
1.4.2. Steekproefomvang................................................................................................................5
1.4.3. Topiclijst................................................................................................................................5
Opdracht 2 vragenlijst............................................................................................................................6
Introductie..........................................................................................................................................6
Screeningsvragen................................................................................................................................6
Gebruikservaring gebruik...................................................................................................................6
Startvragen.....................................................................................................................................6
Hoofdvragen...................................................................................................................................6
Vervolgvragen.................................................................................................................................7
Navigatie.............................................................................................................................................7
Startvragen.....................................................................................................................................7
Hoofdvragen...................................................................................................................................7
Vervolggrondvragen.......................................................................................................................8
Administratief proces.........................................................................................................................8
Startvragen.....................................................................................................................................8
Hoofdvragen...................................................................................................................................8
Vervolgvragen.................................................................................................................................9
Kosten.................................................................................................................................................9
Startvraag.......................................................................................................................................9
Hoofdvragen...................................................................................................................................9
Vervolgvragen.................................................................................................................................9
Achtergrond vragen..........................................................................................................................10
Afsluiting...........................................................................................................................................10
Opdracht 3 Observatieplan..................................................................................................................11
3.1. De doelstelling...........................................................................................................................11
3.2. Informatiebehoefte...................................................................................................................11
3.3. Beoogde uitkomst......................................................................................................................11
3.4. selectiecriteria doelgroep..........................................................................................................11
2
Take home tentamen
Stijn Lammers
646083
HABSLOG3PLUS
M. G. Schriemer
16-05-2022
Hogeschool Inholland te Haarlem
,OE710 Take home tentamen
Stijn Lammers
646083
HABSLOG3PLUS
M. G. Schriemer
Hogeschool Inholland te Haarlem
16-5-2022
1
, Inhoudsopgave
Opdracht 1 Tevredenheidsonderzoek....................................................................................................4
1.1. Doelstelling..................................................................................................................................4
1.2. Informatiebehoefte.....................................................................................................................4
1.3. Beoogde uitkomsten....................................................................................................................4
1.4. Onderzoeksmethodologie...........................................................................................................4
1.4.1. Veldwerkmethode................................................................................................................4
1.4.2. Steekproefomvang................................................................................................................5
1.4.3. Topiclijst................................................................................................................................5
Opdracht 2 vragenlijst............................................................................................................................6
Introductie..........................................................................................................................................6
Screeningsvragen................................................................................................................................6
Gebruikservaring gebruik...................................................................................................................6
Startvragen.....................................................................................................................................6
Hoofdvragen...................................................................................................................................6
Vervolgvragen.................................................................................................................................7
Navigatie.............................................................................................................................................7
Startvragen.....................................................................................................................................7
Hoofdvragen...................................................................................................................................7
Vervolggrondvragen.......................................................................................................................8
Administratief proces.........................................................................................................................8
Startvragen.....................................................................................................................................8
Hoofdvragen...................................................................................................................................8
Vervolgvragen.................................................................................................................................9
Kosten.................................................................................................................................................9
Startvraag.......................................................................................................................................9
Hoofdvragen...................................................................................................................................9
Vervolgvragen.................................................................................................................................9
Achtergrond vragen..........................................................................................................................10
Afsluiting...........................................................................................................................................10
Opdracht 3 Observatieplan..................................................................................................................11
3.1. De doelstelling...........................................................................................................................11
3.2. Informatiebehoefte...................................................................................................................11
3.3. Beoogde uitkomst......................................................................................................................11
3.4. selectiecriteria doelgroep..........................................................................................................11
2
