Test Bank for Management, 15th Edition

Test Bank for Management, 15th Edition,
Stephen P. Robbins Mary A. Coulter




1

,Management, 15e (Robbins/Coulter)
Chapter 1 Managers and You in the Workplace

1) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager
Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept

2) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees
Answer: C
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application

3) An individual who works with and through other people by coordinating their work activities
in order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson
Answer: C
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept




2

,4) As part of the orientation for her internship, Rebecca was informed that are the
people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
Answer: B
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application

5) The organizational chart shows titles such as front-line manager, plant manager, and vice
president of operations. It is very likely this organization has a .
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application

6) First-line managers are typically those who .
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet
Answer: B
Diff: 2
AACSB: Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Analytical

7) Supervisor is another name for .
A) team leader
B) middle manager
C) first-line manager
D) top manager
Answer: C
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept



3

, 8) A is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager
Answer: D
Diff: 1
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept

9) Kelly, a production supervisor, is responsible for ten employees who assemble components
into a finished product. Kelly is a .
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
Answer: D
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application

10) Managers with titles such as regional manager, project leader, or division manager are
.
A) first-line managers
B) top managers
C) production managers
D) middle managers
Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Concept

11) Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are
.
A) top managers
B) middle managers
C) supervisors
D) first-line managers
Answer: B
Diff: 2
AACSB: Analytical thinking; Application of knowledge
Learning Obj: LO 1.1: Tell who managers are and where they work.
Classification: Application


4