ASQ CQA Certification Exam Definitions Questions
and Correct Answers | Latest Update
ASQ Ans: American Society for Quality
ISO 19011:2011 Ans: sets out guidance on internal and external audits of
quality management systems
ISO 9000:2015 Ans: Describes the fundamental concepts and principles
of quality management which are universal
Audit Ans: Systematic, independent and documented process for
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obtaining evidence and evaluating it objectively to determine the extent
to which the criteria are fulfilled
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Audit client Ans: Organization or person requesting an audit. Determines
the scope of the audit. Jointly determines the purpose and criteria of an
internal audit with the lead auditor.
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Audit conclusion Ans: Outcome of an audit, provided by the audit team
after consideration of the audit objectives and all audit findings
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Audit criteria Ans: Set of policies, procedures or requirements
Audit evidence Ans: Records, statements of fact or other info, which are
relevant to the audit criteria and verifiable
Audit findings Ans: Results of the evaluation of the collected evidence
against criteria
Audit plan Ans: Description of the activities and arrangements for an
audit
Audit Program Ans: Set of one or more audits planned for a specific time
frame and directed towards a specific purpose
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Audit scope Ans: Extent and boundaries of an audit. Normally defines the
organizations and time period for the audit. Can include physical
locations, departments, products, processes, or systems, exclusions,
timelines, relevant polices or procedures, and applicable regulations or
contracts.
Audit team Ans: One or more auditors conducting an audit, supported if
needed by technical experts
Auditee Ans: Organization being audited
Auditor Ans: Person with the competence to conduct an audit
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Part I Ans: Auditing fundamentals
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Part I A Ans: Types of quality audits
Part I B Ans: Purpose and scope of audits
Part I C Ans: Criteria to audit against
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Part I D Ans: Roles and responsibilities of audit participants
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Part I E Ans: Professional conduct and consequences for auditors
Product or Service Audit Ans: Examination of a particular item or service
(hardware, processed material, software) to evaluate whether it conforms
to requirements (that is, specifications, performance standards, and
customer requirements).
Conducted at completed stage of production and has passed final
inspection.
Can also measure quality of item going to customer (product quality
audit).
Technical exam of the form, fit and function of a completed item after
final inspection.
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Process audit Ans: Verifies that procedures are working within
established limits. It examines an activity to verify that the inputs,
actions, and outputs are in accordance with defined requirements. It is
very focused on a single activity.
General Audit Types Ans: 3 discrete types are product (which includes
services), process, and system
Process audit technique Ans: Audit method of following process steps
System audit Ans: Exam conducted on a management system. A
documented activity performed to verify, by exam and evaluation of
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objective evidence, that applicable elements of the system are
appropriate and effective and have been developed, documented and
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implemented in accordance and in conjunction with specified
requirements.
It encompasses all the practices of a facility that assist in providing an
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acceptable product or service that is safe and conforms to applicable
local, regional, national, and international requirements
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A S M E Ans: American Society of mechanical engineers
Desk Audit or Document Review Ans: An audit of an organization's
documents. It can be done prior to or in conjunction with other audit
methods but must be performed prior to auditing a new area to verify
documents meet requirements before activity observation.
Audit classifications Ans: Internal or external dependent on the auditor -
auditee relationship
Internal audits Ans: First party audits of an organization's products,
processes, and systems conducted by employees of that organization. Per
ISO 9000:2008 they must be scheduled and carried out by independent
personnel