Operations Management Creating Value
Along the Supply Chain, 11th Edition(Russell)
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Verified Chapters1- 17,Complete
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Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS D D
1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
,OperationsManagement Creating Value Along theSupplyChain 11thEditionRoberta S.
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Russell, Bernard W. Taylor d d d d
ConceptCheckQuestionsfor Learning Objectives d d d d d
Chapter 1– Introduction to Operations and Supply Chain Management
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The Operations Function
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1. Theoperationsfunctioninteracts with
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a. Marketing
b. Suppliers
c. Human resources d
d. Finance
e. All of the above d d d
Difficulty:Easy d
Answer: d
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2. Operationsis often described as d d d d
a. thecreative coreof anorganization d d d d d
b. atransformationprocess d d
c. thesource of firm profitability d d d d
d. all of the above d d d
Difficulty:Easy d
Answer:b
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The Evolutionof Operations andSupply ChainManagement
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1. d helped to enable the Industrial Revolution.
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a. Linear programming d
b. Quality circles d
c. Interchangeable parts d
d. The Internet d
Difficulty: Easy d
Answer: c
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2. The Principles ofScientificManagement were proposedby
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a. Adam Smith d
b. Henry Ford d
c. Frederick Taylor d
Operations Management Creating Value Along the Supply Chain
, d. EltonMayo d
Difficulty:Easy d
Answer: c
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3. Supply chain managementemerged as
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a. companiesstartedto outsourceproduction d d d d
b. the number of suppliers for each company grew d d d d d d d
c. globalizationexpanded the reachof suppliers andcustomers d d d d d d d
d. all of the above d d d
Difficulty:Easy d
Answer: d
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4. The quality revolutionwas broughttous by
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a. Germany
b. Japan
c. China
d. Mexico
Difficulty:Easy d
Answer:b
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Globalization
1. Globalizationhas grown rapidly due to d d d d d
a. World trade agreements d d
b. TheInternet d
c. Outsourcing
d. All of the above d d d
Difficulty:Easy d
Answer: d
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2. Whichof the following countries has the highesthourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. SouthKorea d
Difficulty: Moderate d
Answer: a
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3. Companiesgo global to d d d
a. takeadvantage offavorablecosts d d d d
Operations Management Creating Value Along the Supply Chain