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HFMA CRCR Exam Bank 2026 | Certified Revenue Cycle Representative | Latest Updated Questions & Verified Answers

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HFMA CRCR Exam Bank 2026 | Certified Revenue Cycle Representative | Latest Updated Questions & Verified Answers

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HFMA CRCR Exam Bank 2026 |
Certified Revenue Cycle
Representative | Latest Updated
Questions & Verified Answers

What are collection agency fees based on? - correct answer-A percentage of
dollars collected


Self-funded benefit plans may choose to coordinate benefits using the gender rule
or what other rule? - correct answer-Birthday


In what type of payment methodology is a lump sum or bundled payment
negotiated between the payer and some or all providers? - correct answer-Case
rates


What customer service improvements might improve the patient accounts
department? - correct answer-Holding staff accountable for customer service
during performance reviews

,What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? -
correct answer-Inform a Medicare beneficiary that Medicare may not pay for the
order or service


What type of account adjustment results from the patient's unwillingness to pay
for a self-pay balance? - correct answer-Bad debt adjustment


What is the initial hospice benefit? - correct answer-Two 90-day periods and an
unlimited number of subsequent periods


When does a hospital add ambulance charges to the Medicare inpatient claim? -
correct answer-If the patient requires ambulance transportation to a skilled
nursing facility


How should a provider resolve a late-charge credit posted after an account is
billed? - correct answer-Post a late-charge adjustment to the account


an increase in the dollars aged greater than 90 days from date of service indicate
what about accounts - correct answer-They are not being processed in a timely
manner


What is an advantage of a preregistration program? - correct answer-It reduces
processing times at the time of service


What are the two statutory exclusions from hospice coverage? - correct answer-
Medically unnecessary services and custodial care

,What core financial activities are resolved within patient access? - correct
answerScheduling, insurance verification, discharge processing, and payment of
point-ofservice receipts


What statement applies to the scheduled outpatient? - correct answer-The
services do not involve an overnight stay


How is a mis-posted contractual allowance resolved? - correct answer-Comparing
the contract reimbursement rates with the contract on the admittance advice to
identify the correct amount


What type of patient status is used to evaluate the patient's need for inpatient
care? - correct answer-Observation


Coverage rules for Medicare beneficiaries receiving skilled nursing care require
that the beneficiary has received what? - correct answer-Medically necessary
inpatient hospital services for at least 3 consecutive days before the skilled
nursing care admission


When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? -
correct answer-When the patient is the insured


What are non-emergency patients who come for service without prior notification
to the provider called? - correct answer-Unscheduled patients


If the insurance verification response reports that a subscriber has a single policy,
what is the status of the subscriber's spouse? - correct answer-Neither enrolled
not entitled to benefits

, Regulation Z of the Consumer Credit Protection Act, also known as the Truth in
Lending Act, establishes what? - correct answer-Disclosure rules for consumer
credit sales and consumer loans


What is a principal diagnosis? - correct answer-Primary reason for the patient's
admission


Collecting patient liability dollars after service leads to what? - correct answer-
Lower accounts receivable levels


What is the daily out-of-pocket amount for each lifetime reserve day used? -
correct answer-50% of the current deductible amount


What service provided to a Medicare beneficiary in a rural health clinic (RHC) is
not billable as an RHC services? - correct answer-Inpatient care


What code indicates the disposition of the patient at the conclusion of service? -
correct answer-Patient discharge status code


What are hospitals required to do for Medicare credit balance accounts? - correct
answer-They result in lost reimbursement and additional cost to collect


When an undue delay of payment results from a dispute between the patient and
the third party payer, who is responsible for payment? - correct answer-Patient
Medicare guidelines require that when a test is ordered for a LCD or NCD exists,
the information provided on the order must include: - correct answer-A valid CPT
or HCPCS code
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