WGU Managing Human Capital - C202 Chap1
Questions and Verified Answers
competitive advantage Correct Answer: doing something differently from the competition that leads to
outperformance and success
Employee handbooks Correct Answer: print or online materials that document the organization's HRM
policies and procedures
shared service center Correct Answer: centralizes routine, transaction-based HRM activities
Outsourcing Correct Answer: hiring an external vendor to do work
rather than doing it internally
professional employer organization Correct Answer: a company that leases employees to
companies that need them
Human resource management Correct Answer: the organizational function responsible for attracting,
hiring, developing, rewarding, and retaining talent
total rewards Correct Answer: the sum of all of the rewards employees receive in exchange for their
time, efforts, and performance
Direct financial compensation Correct Answer: compensation received in the form of salary, wages,
commissions, stock options, or bonuses
Indirect financial compensation Correct Answer: all the tangible and financially valued rewards that are
not included in direct compensation, including free meals, vacation time, and health insurance
Nonfinancial compensation Correct Answer: rewards and incentives given to
employees that are not financial in
nature including intrinsic rewards received from the job itself or from the work environment
Questions and Verified Answers
competitive advantage Correct Answer: doing something differently from the competition that leads to
outperformance and success
Employee handbooks Correct Answer: print or online materials that document the organization's HRM
policies and procedures
shared service center Correct Answer: centralizes routine, transaction-based HRM activities
Outsourcing Correct Answer: hiring an external vendor to do work
rather than doing it internally
professional employer organization Correct Answer: a company that leases employees to
companies that need them
Human resource management Correct Answer: the organizational function responsible for attracting,
hiring, developing, rewarding, and retaining talent
total rewards Correct Answer: the sum of all of the rewards employees receive in exchange for their
time, efforts, and performance
Direct financial compensation Correct Answer: compensation received in the form of salary, wages,
commissions, stock options, or bonuses
Indirect financial compensation Correct Answer: all the tangible and financially valued rewards that are
not included in direct compensation, including free meals, vacation time, and health insurance
Nonfinancial compensation Correct Answer: rewards and incentives given to
employees that are not financial in
nature including intrinsic rewards received from the job itself or from the work environment
