TEST BANK for Managing and Using Information
Systems A Strategic Approach, 7th Edition by Keri E.
Pearlson, Carol S. Saunders and Dennis F. Galletta. All
13 Chapters Covered With Questions And Verified
Solutions With Rationales And Case Study
, Table of Contents
Preface v
Acknowledgments ix
About the Authors xi
Introduction 1
The Case for Participating in Decisions about
Information Systems 3
What If a Manager Doesn’t Participate? 6
Skills Needed to Participate Effectively in Information
Technology Decisions 7
Basic Assumptions 8
Economics of Information versus Economics of Things
12
Summary 16
Key Terms 16
1 The Information Systems Strategy Triangle 17
Brief Overview of Business Strategy Frameworks 20
,Why are Strategic Advantage Models Essential to
Planning for Information Systems? 26
Brief Overview of Organizational Strategies 26
Brief Overview of Information Systems Strategy 27
Summary 29
Key Terms 30
Discussion Questions 30
Case Study 1-1 Amazon in 2019 31
Case Study 1-2 Lego 32
2 Strategic Use of Information Resources 35
Evolution of Information Resources 36
Information Resources as Strategic Tools 38
How Can Information Resources Be Used Strategically?
40
Sustaining Competitive Advantage 46
Strategic Alliances 51
Co-Creating IT and Business Strategy 53
Summary 54
Key Terms 55
Discussion Questions 55
Case Study 2-1 Amazon Go: How Far Can It Go? 56
, Case Study 2-2 Groupon 57
3 Organizational Strategy and Information Systems 59
Information Systems and Organizational Design 62
Information Systems and Management Control Systems
68
Information Systems and Culture 71
Summary 75
Key Terms 76
Discussion Questions 76
Case Study 3-1 Uber’s Use of Technology-Mediated
Control 77
Case Study 3-2 The FBI 78
4 Digital Systems and the Design of Work 80
Work Design Framework 82
How Information Technology Changes the Nature of
Work 83
Where Work is Done and Who Does It: Mobile and
Virtual Work Arrangements 91
Gaining Acceptance for IT-Induced Change to Work 99
Summary 101
Key Terms 102
Systems A Strategic Approach, 7th Edition by Keri E.
Pearlson, Carol S. Saunders and Dennis F. Galletta. All
13 Chapters Covered With Questions And Verified
Solutions With Rationales And Case Study
, Table of Contents
Preface v
Acknowledgments ix
About the Authors xi
Introduction 1
The Case for Participating in Decisions about
Information Systems 3
What If a Manager Doesn’t Participate? 6
Skills Needed to Participate Effectively in Information
Technology Decisions 7
Basic Assumptions 8
Economics of Information versus Economics of Things
12
Summary 16
Key Terms 16
1 The Information Systems Strategy Triangle 17
Brief Overview of Business Strategy Frameworks 20
,Why are Strategic Advantage Models Essential to
Planning for Information Systems? 26
Brief Overview of Organizational Strategies 26
Brief Overview of Information Systems Strategy 27
Summary 29
Key Terms 30
Discussion Questions 30
Case Study 1-1 Amazon in 2019 31
Case Study 1-2 Lego 32
2 Strategic Use of Information Resources 35
Evolution of Information Resources 36
Information Resources as Strategic Tools 38
How Can Information Resources Be Used Strategically?
40
Sustaining Competitive Advantage 46
Strategic Alliances 51
Co-Creating IT and Business Strategy 53
Summary 54
Key Terms 55
Discussion Questions 55
Case Study 2-1 Amazon Go: How Far Can It Go? 56
, Case Study 2-2 Groupon 57
3 Organizational Strategy and Information Systems 59
Information Systems and Organizational Design 62
Information Systems and Management Control Systems
68
Information Systems and Culture 71
Summary 75
Key Terms 76
Discussion Questions 76
Case Study 3-1 Uber’s Use of Technology-Mediated
Control 77
Case Study 3-2 The FBI 78
4 Digital Systems and the Design of Work 80
Work Design Framework 82
How Information Technology Changes the Nature of
Work 83
Where Work is Done and Who Does It: Mobile and
Virtual Work Arrangements 91
Gaining Acceptance for IT-Induced Change to Work 99
Summary 101
Key Terms 102
