WGU C715 ORGANIZATIONAL BEHAVIOR
EXAM 260+ QUESTIONS AND CORRECT
ANWERS ALREADY A SCORE 2026-2027.
Positive organizational scholarship - ANSWER-An area of OB research that concerns how
organizations develop human strength, foster vitality and resilience, and unlock potential.
Ethical dilemmas and ethical choices - ANSWER-Situations in which individuals are
required to define right and wrong conduct.
Model - ANSWER-An abstraction of reality. A simplified representation of some real-world
phenomenon.
input - ANSWER-Variables that lead to processes.
processes - ANSWER-Actions that individuals, groups, and organizations engage in as a
result of inputs and that lead to certain outcomes.
,outcomes - ANSWER-Key factors that are affected by some other variables.
task performance - ANSWER-The combination of effectiveness and efficiency at doing your
core job tasks.
citizenship behavior - ANSWER-Discretionary behavior that contributes to the
psychological and social environment of the workplace.
withdrawl behavior - ANSWER-The set of actions employee take to separate themselves
from the organization.
group cohesion - ANSWER-The extent to which members of a group support and validate
one another while at work
group functioning - ANSWER-The quantity and quality of a work group's output.
,productivity - ANSWER-The combination of the effectiveness and efficiency of an
organization.
effectiveness - ANSWER-The degree to which an organization meets the needs of its
clientele or customers.
efficiency - ANSWER-The degree to which an organization can achieve its ends at a low
cost.
organizational survival - ANSWER-The degree to which an organization is able to exist and
grow over the long term
power - ANSWER-a capacity that A has to influence the behavior of B so that B acts in
accordance with A's wishes.
dependence - ANSWER-B 's relationship to A when A possesses something that B requires.
, coercive power - ANSWER-A power base that is dependent on fear of the negative results
from failing to comply.
reward power - ANSWER-Compliance achieved based on the ability to distribute rewards
that others view as valuable.
legitimate power - ANSWER-The power a person receives as a result of his or her position
in the formal hierarchy of an organization.
personal power - ANSWER-Influence derived from an individual's characteristics.
expert power - ANSWER-Influence based on special skills or knowledge.
referent power - ANSWER-Influence based on identification with a person who has
desirable resources or personal traits.
EXAM 260+ QUESTIONS AND CORRECT
ANWERS ALREADY A SCORE 2026-2027.
Positive organizational scholarship - ANSWER-An area of OB research that concerns how
organizations develop human strength, foster vitality and resilience, and unlock potential.
Ethical dilemmas and ethical choices - ANSWER-Situations in which individuals are
required to define right and wrong conduct.
Model - ANSWER-An abstraction of reality. A simplified representation of some real-world
phenomenon.
input - ANSWER-Variables that lead to processes.
processes - ANSWER-Actions that individuals, groups, and organizations engage in as a
result of inputs and that lead to certain outcomes.
,outcomes - ANSWER-Key factors that are affected by some other variables.
task performance - ANSWER-The combination of effectiveness and efficiency at doing your
core job tasks.
citizenship behavior - ANSWER-Discretionary behavior that contributes to the
psychological and social environment of the workplace.
withdrawl behavior - ANSWER-The set of actions employee take to separate themselves
from the organization.
group cohesion - ANSWER-The extent to which members of a group support and validate
one another while at work
group functioning - ANSWER-The quantity and quality of a work group's output.
,productivity - ANSWER-The combination of the effectiveness and efficiency of an
organization.
effectiveness - ANSWER-The degree to which an organization meets the needs of its
clientele or customers.
efficiency - ANSWER-The degree to which an organization can achieve its ends at a low
cost.
organizational survival - ANSWER-The degree to which an organization is able to exist and
grow over the long term
power - ANSWER-a capacity that A has to influence the behavior of B so that B acts in
accordance with A's wishes.
dependence - ANSWER-B 's relationship to A when A possesses something that B requires.
, coercive power - ANSWER-A power base that is dependent on fear of the negative results
from failing to comply.
reward power - ANSWER-Compliance achieved based on the ability to distribute rewards
that others view as valuable.
legitimate power - ANSWER-The power a person receives as a result of his or her position
in the formal hierarchy of an organization.
personal power - ANSWER-Influence derived from an individual's characteristics.
expert power - ANSWER-Influence based on special skills or knowledge.
referent power - ANSWER-Influence based on identification with a person who has
desirable resources or personal traits.
