TEST BANK FOR Automotive Heating and Air Conditioning 9th Edition by James Halderman ISBN:978-0135434123 COMPLETE GUIDE ALL CHAPTERS COVERED 100% VERIFIED A+ GRADE ASSURED!!!!!NEW LATEST UPDATE!!!!!

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,Automotive Heating and Air Conditioning, 9e (Halderman) dt dt dt dt dt dt



Chapter 1 Service Information, Work Orders, and Vehicle Identification
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1) What type of information is commonly included in the owner's manual that would be a benefit to
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the service technician?
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A) Maintenance reminder light reset procedures dt dt dt dt



B) Tire pressure monitoring system reset procedures
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C) Maintenance items specifications dt dt



D) All of the above dt dt dt dt



Answer: D d t



Diff: 1 Page Ref: 2
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Objective: 1- d t



1 Discuss the importance of vehicle owner's manuals, service records, and service information.
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ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
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r Quiz: Yes
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2) Two technicians are discussing the need for the history of the vehicle. Technician A says that an
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accident could cause faults due to hidden damage. Technician B says that some faults could be re
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lated to a previous repair. Which technician is correct?
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A) Technician A only dt dt



B) Technician B only dt dt



C) Both technicians A and B dt dt dt dt



D) Neither technician A nor B dt dt dt dt dt



Answer: C d t



Diff: 2 Page Ref: 5
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Objective: 1- d t



1 Discuss the importance of vehicle owner's manuals, service records, and service information.
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ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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3) A campaign (recall) is mailed to the owner of a vehicle from the
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A) vehicle manufacturer dt



B) local dealer dt



C) federal government dt



D) state or local government dt dt dt dt



Answer: A d t



Diff: 1 Page Ref: 3
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Objective: 1-3 Describe vehicle recalls and campaigns. d t d t dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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,4) Technical service bulletins (TSBs) are issued by the dt . dt dt dt dt dt dt dt



A) vehicle manufacturer dt



B) local dealer dt



C) federal government dt



D) state or local government
dt dt dt dt



Answer: A d t



Diff: 1
dt Page Ref: 3 dt dt



Objective: 1-3 Describe vehicle recalls and campaigns.
d t d t dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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5) Four tenths of an hour is how many minutes?
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A) 14
B) 24
C) 34
D) 44
Answer: B d t d t



Diff: 1
dt Page Ref: 5 dt dt



Objective: 1-2 Explain the different types of service information.
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ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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6) What should the service technician document on the work order?
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A) The results of any inspections and tests
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B) What was replaced or serviced dt dt dt dt



C) The dimensions of the related component and comparison to factory specifications
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D) Any of the above dt dt dt dt



Answer: D d t



Diff: 1
dt Page Ref: 3-4 dt dt



Objective: 1-4 Discuss the importance of the work order.
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ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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7) The labor rate for each operation is included on the work order and is added by the
dt dt dt dt dt dt dt dt dt dt dt dt dt dt dt dt dt .
A) service technician dt



B) service advisor dt



C) shop owner or designated warranty person
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D) Any of the above dt dt dt dt



Answer: C d t



Diff: 1
dt Page Ref: 5 dt dt



Objective: 1-4 Discuss the importance of the work order.
d t d t dt dt dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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Copyright © 2023 Pearson Education, Inc.
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, 8) Which of the following are performed at no cost to the vehicle owner?
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A) TSBs
B) Campaigns (recalls) dt



C) Either A or B dt dt dt



D) Neither A nor B dt dt dt dt



Answer: B d t



Diff: 1
dt Page Ref: 3 dt dt



Objective: 1-3 Describe vehicle recalls and campaigns.
d t d t dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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9) The first character of the vehicle identification number is the country of origin. Where was the ve
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hicle built that has a "5" as the first character?
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A) United States dt



B) Canada
C) Mexico
D) Japan A dt



nswer: A d t



Diff: 1
dt Page Ref: 7 dt dt



Objective: 1- d t



7 Explain vehicle identification, vehicle safety certification label, and the VECI label.
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ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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10) The VECI label includes all of these EXCEPT
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A) engine identification dt



B) horsepower and torque rating of the engine dt dt dt dt dt dt



C) California emission standard dt dt



D) EPA emission standard dt dt dt



Answer: B d t



Diff: 1
dt Page Ref: 7 dt dt



Objective: 1- d t



7 Explain vehicle identification, vehicle safety certification label, and the VECI label.
dt dt dt dt dt dt dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: Yes
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11) Aftermarket service information is available in what format? dt dt dt dt dt dt dt



A) Manuals
B) CDs or DVDs dt dt



C) Internet
D) All of these are possible source formats.
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Answer: D d t



Diff: 1
dt Page Ref: 2 dt dt



Objective: 1-2 Explain the different types of service information.
d t d t dt dt dt dt dt dt dt



ASE: A7 Prepare for Heating and Air Conditioning (A7) ASE certification test. Chapte
d t dt dt dt dt dt dt dt dt dt dt dt



r Quiz: No
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