PSW 1201 Save
Terms in this set (316)
1. Avoiding The Thomas-Kilmann Model identifies five different approaches
2. Accommodating to resolving conflict. These approaches include:
3. Compromising
4. Competing
5. Collaborating
(1) handling stress, (2) managing What are four key challenges support workers face?
time, (3) making decisions, and
(4) solving problems
,1. Income and social status What are the 12 determinants of health?
2. Social support networks
3. Education and literacy
4. Employment/working
conditions
5. Social environments
6. Physical environments
7. Personal health practices and
coping skills
8. Healthy child development
9. Biology and genetic
endowment
10. Health services
11. Gender
12. Culture
(1) personal care, (2) support What are the 5 categories of support worker responsibilities?
for nurses and other health care
providers, (3) family support,
(4) social support, and (5)
housekeeping or home
management
,• 24-hour supervision and What support services do residents of assisted-living facilities
emergency response services usually receive?
• Social and recreational
programs
• One or two daily meals
• Housekeeping and laundry
services
The ability to: What are examples of conflict resolution skills that can help
• Listen effectively you?
• Identify specific points of
disagreement
• Express your own needs
clearly
• View conflict as an
opportunity for growth
• Focus on specific issues
without generalizing or
escalating your situation
The ability to quickly relieve What is quick stress relief?
stress in the moment
The ability to remain What is emotional awareness?
comfortable enough with your
emotions to react in
constructive ways, even in the
midst of a perceived attack
, the ability to think clearly and Critical thinking
logically, using reflection and
reason, based on knowledge
obtained from experience,
observation, or education
access to universal, What does medicare provide?
comprehensive coverage for
medically necessary hospital
and physician services.
accommodations, 24-hour What do long-term care facilities provide?
professional nursing care, and
support services to clients who
cannot care for themselves at
home but do not need hospital
care
• Accurately read another Stress interferes with the ability to resolve conflict by limiting
person's body language your ability to:
• Hear what someone is really
saying
• Be aware of your own feelings
• Be in touch with your own,
deep-rooted needs
• Communicate your needs
clearly
Terms in this set (316)
1. Avoiding The Thomas-Kilmann Model identifies five different approaches
2. Accommodating to resolving conflict. These approaches include:
3. Compromising
4. Competing
5. Collaborating
(1) handling stress, (2) managing What are four key challenges support workers face?
time, (3) making decisions, and
(4) solving problems
,1. Income and social status What are the 12 determinants of health?
2. Social support networks
3. Education and literacy
4. Employment/working
conditions
5. Social environments
6. Physical environments
7. Personal health practices and
coping skills
8. Healthy child development
9. Biology and genetic
endowment
10. Health services
11. Gender
12. Culture
(1) personal care, (2) support What are the 5 categories of support worker responsibilities?
for nurses and other health care
providers, (3) family support,
(4) social support, and (5)
housekeeping or home
management
,• 24-hour supervision and What support services do residents of assisted-living facilities
emergency response services usually receive?
• Social and recreational
programs
• One or two daily meals
• Housekeeping and laundry
services
The ability to: What are examples of conflict resolution skills that can help
• Listen effectively you?
• Identify specific points of
disagreement
• Express your own needs
clearly
• View conflict as an
opportunity for growth
• Focus on specific issues
without generalizing or
escalating your situation
The ability to quickly relieve What is quick stress relief?
stress in the moment
The ability to remain What is emotional awareness?
comfortable enough with your
emotions to react in
constructive ways, even in the
midst of a perceived attack
, the ability to think clearly and Critical thinking
logically, using reflection and
reason, based on knowledge
obtained from experience,
observation, or education
access to universal, What does medicare provide?
comprehensive coverage for
medically necessary hospital
and physician services.
accommodations, 24-hour What do long-term care facilities provide?
professional nursing care, and
support services to clients who
cannot care for themselves at
home but do not need hospital
care
• Accurately read another Stress interferes with the ability to resolve conflict by limiting
person's body language your ability to:
• Hear what someone is really
saying
• Be aware of your own feelings
• Be in touch with your own,
deep-rooted needs
• Communicate your needs
clearly
