Principles of Supply Chain Management a Balanced Approach by Joel D. Wisner, Keah-Choon Tan, G.
Keong Leong 7th Edition
Chapter 1-14
Chapter 1
True / False
1. According to the textbook, the keys to successful supply chain management include trust, cooperation, collaboration
and honest, accurate communications between supply chain partners.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
2. According to the textbook, retail stores are considered the focal firms in modern supply chains.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
3. One definition of supply chain management is "The planning and management of all activities involved in sourcing and
procurement, conversion, and all logistics management activity."
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-1
4. The universally accepted definition of supply chain management is "the management and integration of the parties
involved in producing the end items coveted by consumers."
a. True
b. False
,ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-1
5. The assembly or production of finished products, producing the right amount of product, and ensuring that finished
products meet specific quality, cost, and customer service requirements can all be considered elements of operations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
6. According to the textbook, supply chains include raw material suppliers, intermediate component manufacturers, end-
product manufacturers, wholesale distributors, retailers and end-product consumers.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
7. Trucking companies, airfreight shipping companies, and information system providers can all be considered service
providers to the supply chain.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Technology
NOTES: 1-2
8. According to the textbook, a supply chain's end customers are the only true source of income for all supply chain
organizations.
a. True
b. False
ANSWER: True
,POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-2
9. A supply chain performance measurement system focuses on meeting sales or cost figures.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-2
10. Reverse logistics activities include the return of defective and damaged items to the manufacturer, and the recycling of
used packaging.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Technology
NOTES: 1-3
11. According to the textbook, 'integration' is one of the four supply chain elements.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-3
12. Many large firms are moving to in-house vertically integrated structures where they have more control over each
business unit.
a. True
b. False
ANSWER: False
POINTS: 1
, DIFFICULTY: Easy
KEYWORDS: Bloom’s: Comprehension
OTHER: Analytic
NOTES: 1-4
13. _ Small events such as weather and traffic problems which can impact deliveries are a part of supply chain risk.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Analysis
OTHER: Analytic
NOTES: 1-4
14. According to the textbook, in the 1950's and 1960's, mass production techniques focused on creating supplier
partnerships, improving process design and flexibility, and improving product quality.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Analytic
NOTES: 1-4
15. According to the textbook, environmental and social impacts are considered outside of supply chain management.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge
OTHER: Diversity
NOTES: 1-4
16. According to the textbook, third-party logistics providers (3LPs) do not offer assistance with helping products clear
customs.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Bloom’s: Knowledge